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Q. What kind of services do you provide?

A:  Companion care and personal care services (hygiene assistance) are designed to take over or assist in the activities that elders need to be able to stay at home safely and with dignity. These may include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance and running errands.

Q: What does the term "aging in place" mean?

A:  This refers to the ability of any person to grow old in their own home or that of their family. It is the opposite of institutional residential care like a nursing home. Sometimes it may mean the ability, with extra help, to stay in an assisted living facility as well.

Q: Do you provide services in assisted living facilities?

A:  Yes. People sometimes discover that the assistance provided in an assisted living facility is not enough to enable them to remain independent. In these cases, Visiting Angels provides a person to make this possible. In some states you are allowed to hire private help in an assisted living facility – or nursing home.

Q: How does the cost of Visiting Angels compare with assisted living or nursing home care?

A:  The average Visiting Angels service runs about 1/3 the cost of an Assisted Living Facility and less than ¼ of what the skilled facility would cost. Naturally you have to take into consideration the level of services required for that individual at any facility. Costs do vary from coast to coast.

Q: How quickly can home care services be provided/started?

A:  Generally services can be provided within a 48-hour period and often the same day.   

Q: Can I change the schedule if I have appointments to keep?

A:  CChanges are easily accomplished with as little as one week notice. Our philosophy is to make the schedule work for the family not the agency. You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get.

Q: How do I start home care services with Visiting Angels?

A:  Use our office locator or call 800-365-4189 to find a caregiver near you. We will have our staff come to your home and conduct a free, no obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You then will be able to meet the caregiver and if you approve, they will begin working for you.

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