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Frequently Asked Questions
(FAQs)
Q: WHAT KIND OF SERVICES DO YOU PROVIDE?
A: Companion care services are designed to take
over or assist in the activities that elders need to be able to
stay at home safely and with dignity. These may include fall prevention,
medication and fluids reminders, light housekeeping, grooming
or bathing assistance and running errands.
Q: WHAT DOES THE TERM “AGING IN
PLACE” MEAN?
A: This refers to the ability of any person
to grow old in their own home or that of their family. It is the
opposite of institutional residential care like a nursing home.
Sometimes it may mean the ability, with extra help, to stay in
an assisted living facility as well.
Q: DO YOU ACTUALLY PROVIDE SERVICES
IN ASSISTED LIVING FACILITIES?
A: Yes. People sometimes discover that the
assistance
provided in an assisted living facility is not enough to enable
them to remain independent. In these cases, Visiting
Angels provides
a person to make this possible. In some states you are allowed
to hire private help in an assisted living facility – or
nursing home for that matter.
Q: HOW DOES THE COST OF VISITING ANGELS
COMPARE WITH ASSISTED LIVING OR NURSING HOME CARE?
A: The average Visiting Angels service runs about
1/3 the cost of an Assisted Living Facility and less than ¼ of
what the skilled facility would cost.
Q: CAN THIS HELP MY PARENTS CONSERVE
THE ASSETS THEY HAVE WORKED ALL THEIR LIVES TO BUILD?
A: Yes. Any assets a person spends for their
own care is that much less that will be available for the government,
through Medicaid or taxes, to take away. Most families would rather
see those assets spent keeping their elderly family members at
home and independent rather than have them taken away to reimburse
the government or be taxed as inheritance.
Q: HOW QUICKLY CAN SERVICES BE PROVIDED?
A: Generally services can be provided within
a 48-hour period and often the same day.
Q: CAN I CHANGE THE SCHEDULE IF I HAVE
APPOINTMENTS?
A: Changes are easily accomplished with as little
as a weeks notice. Our philosophy is to make the schedule work
for the family not the agency. You come first. Your needs, your
requests, your schedule. We will do everything possible to make
sure the schedule you want is the schedule you get.
Q: HOW DO I START SERVICES?
A: Use our office
locator or call 1800-365-4189 to find a caregiver near
you. We will have our staff come to your home and conduct
a free, no
obligation assessment. We will then, at your direction, identify
caregivers who have the skills, personality and availability
to
assist you. You then will be able to meet the caregiver and if
you approve, they will begin working for you.
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