We’re Proactive With Your Care - Visiting Angels Homecare Springfield MO

We’re Proactive

Anticipating Your Needs Is What We Do

Many home care agencies wait for a client to come to them with their needs before taking any action. We differ in this respect, as we are proactive at all times. When a second caregiver appears to be needed, we make this recommendation. In the event new services may be required for a loved one for them to stay in their home, we suggest this to the family before the need actually arises. It is difficult for family members to invite someone they don't know into the home to care for their loved one, but we work to make this process as easy as possible.

While meeting with a client and their support group for the first time, we go through a personalized screening process to ensure our Visiting Angels homecare agency in Springfield MO is meeting all of the client's needs right away. This provides loved ones with peace of mind, as they know their family member is getting the best care possible when they are not available. Furthermore, the client and his or her family members receive the opportunity to interview any personal care assistant that may be asked to work with the client.

We wouldn't expect anything less when it comes to our loved ones, thus we extend this to our clients. You ultimately decide which caregiver you feel comfortable with and trust to come into the home. This is true whether a client is in need of respite care, home care, palliative care, long-term care, or another service we offer.

Meeting These Needs

Families often worry they will get lost in the shuffle if they choose to make use of home health agencies. This is never a concern when a family chooses to work with Visiting Angels Springfield MO. Each client goes through a personalized screening process to determine which services will be of most benefit. Some families are in need of someone skilled in home health care, while others simply want a person trained in senior care to sit with their loved one for company when another family member can't be home. We offer these services and numerous others.

In addition, if a family wishes to have healthcare providers involved in this process, we are more than happy to work with these providers to determine the client's needs. Once this information has been gathered, our team works to match the client with the right caregiver who has the right personality and experience for the client. Anyone applying for our CNA or caregiver jobs is carefully screened to obtain this information, and that makes the selection process easier.

Once we believe we have found a good match, the caregiver visits the client in his or her home. The client is welcome to have family members or others in his or her support group present for this meeting, as we want everyone to be comfortable with the arrangement. Home care services only begin when all parties are satisfied.

Furthermore, our work doesn't end here. We conduct ongoing personalized contacts with the client and his or her support group. With the help of these contacts, we are better able to ensure every client is receiving the best care at all times.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.