Questions to Ask When Interviewing a Senior Care Agency in Appleton

When choosing a senior care agency in Appleton, it’s important to be cautious. You want to make sure they are accurately representing their credentials, caregivers’ skills, and services.

At Visiting Angels^® Appleton WI, we understand the importance of due diligence when it comes to choosing senior care. When interviewing agencies in Appleton, we suggest starting with questions in 4 key areas; credentials, care services, scheduling, and caregivers.

1. Credentials:

   • Are they bonded and insured?

   • Do they have the proper licensing?

   • Do they have an established reputation in the community?

2. Care Services:

   • What services do they offer?

   • What happens when needs change?

3. Scheduling:

   • When are caregivers available?

   • What happens if there’s an unexpected need?

4. Caregivers:

   • What are their hiring requirements?

   • What process do you use when matching clients and caregivers?

   • What if we feel the chosen caregiver isn’t the right fit?

How Senior Care from Visiting Angels Appleton WI Stacks Up

At Visiting Angels Appleton WI, we are committed to providing the very best care and are proud to share how our agency stacks up against the rest.

Our locally owned agency is bonded, insured, and holds all the proper licensing for operation in the Appleton, WI area. We are delighted to share that we’ve recently been awarded 2018 Best of Home Care^® – Provider of Choice Award from Home Care Pulse for outstanding care.   

We offer a wide range of customizable services, and when needs change, our plans can be easily modified. Just a few of the services we provide include:

• Housekeeping

• Companionship

• Transportation

• Medication reminders

• Running errands

• Mobility assistance

• Dignified assistance with personal hygiene

• Alzheimer’s and dementia care

• Respite care

Our caregivers are available seven days a week, 24 hours a day, including overnights, holidays, and weekends, to accommodate any schedule. And when an unexpected need pops up, clients and their families can call us any time for a call back in 15 minutes or less.

Most importantly, our caregivers are second to none. When hiring, we conduct thorough background and criminal history checks and insist on previous experience in senior care. We also seek out candidates in the Appleton area that have the qualities we feel are essential to great care, including compassion, loyalty, reliability, humor, and kindness.

At Visiting Angels Appleton WI, we retain an in-depth knowledge of our caregivers’ skills and personalities and get to know our clients before we Select Your Caregiver^®. We are proud of our ability to make strong and lasting matches, but if it’s not the right fit, just let us know, and we’ll be happy to suggest another caregiver.  

Ready to learn more about our senior care services in Appleton, Menasha, Neenah, Freemont, Waupaca, Iola, New London, Greenville, Sherwood, Kimberly, and the surrounding areas? Call Visiting Angels Appleton WI today to schedule a free in-home consultation.