The Importance of Building Trust with At Home Care Agencies in Bangor and Auburn, ME and Nearby Communities
When searching for an at home care agency you should be looking for an agency you can trust. When selecting an agency, you are looking for someone you can entrust with the important task of keeping your loved one safe and happy. Without trust, care is nearly impossible to be given correctly.
How to Build a Trusting Relationship with an At Home Care Agency in Bangor and Auburn
It is on the at home care agency to establish a trusting bond with potential clients. They are the ones who need to make the first step, but trust is a two-way street. You should be talking to agencies that you feel you can trust and that go out of their way to establish a bond right from the beginning.
Trust is a Key Component to Care
At Visiting Angels Mid Maine, we strive to build a healthy relationship with each client. As at home care is highly personal in nature, it is important for our clients to trust us when providing care. Especially when care can include personal care like toileting, grooming, and dressing.
When there is a lack of trust, a home care provider cannot perform their job properly. When a senior feels they cannot trust a caregiver, they will not communicate their needs or discomforts and caregivers have a harder time knowing the comfort level of their client and what care they need. It also makes the client guarded and have feelings of anxiety and distrust.
How to Find an Agency You Can Trust
It takes time to build trust, so it is important to start off on the right foot. To build trust you need to put in effort and our clients need to have good faith in our ability to provide the correct care. It is important to find an at home care agency that fits your specific lifestyle, needs, and personality.
So, how are you supposed to find the right home care agency for you?
Conduct thorough research on agencies you are considering. You want to choose an agency that has a clear focus for providing care for their clients. An agency that values open communication and the well-being of the seniors in their care. When considering an agency, be sure to look at reviews and request referrals to see how current and past clients have felt about said agency.
Take the on-boarding process as an opportunity to build trust. During the consultation make sure you ask any questions you may have, address potential concerns, and let the coordinator know the specific needs you need cared after. By being open, you will be able to figure out of this agency can provide the services you need and starting the relationship on open communication. How the coordinator responds will give you plenty of insight on how they respond to their clients’ needs.
See how they treat other clients. An agency that speaks highly of their clients, is happy to openly communicate, and expresses that they want an even balance of control are traits to seek out.
Do You Need a Trustworthy Home Care Agency?
If you are seeking out an at home care agency for you or a loved one, consider opting for Visiting Angels Mid Maine. Our caregivers are experienced, kind, and passionate about working with seniors in our community. To learn more about our in home care services, contact our office today!