Common Questions Answered About Choosing Visiting Angels Canton In-Home Care Services
Qualifications:
Is Visiting Angels bonded, licensed and insured by the state?
Visiting Angels meets all bonding, insurance and licensing requirements.
How long has Visiting Angels been in business?
At Visiting Angels, 60% of all franchises have been in business five or more years, which is more than 10% higher than the national average.
Does Visiting Angels conduct employee screening and background checks?
Care is provided by qualified professionals who have passed an intensive interview process and a comprehensive background check. We follow up with references and verify claims of previous employment and training.
Quality of Care:
How does Visiting Angels train caregivers?
We align our training programs with nationally recognized expert organizations that sponsor formal training and qualification programs for caregivers.
Does Visiting Angels provide continuing education for caregivers?
Yes, caregivers receive continuing education to professionally and adeptly care for clients within our dementia care, Alzheimer’s care, palliative care, end-of-life care and social care programs.
What are the skillsets of a competent in-home caregiver?
Our caregivers’ skillsets range from personal care skills, such as bathing and toileting, to homemaking and mobility assistance, etc. Not every client will require a caregiver with all these skills, but it is essential to know what the caregiver can do.
How does Visiting Angels Canton ensure a good match between a caregiver and a client?
Visiting Angels evaluates each caregiver’s strengths to provide an excellent match to your senior loved one.
What if the caregiver is not a good fit, can he or she be replaced?
Yes, due to the personal nature of home care, occasionally the right match between a caregiver and senior loved one doesn’t happen immediately. Visiting Angels will coordinate with you to find a more suitable caregiver to ensure you and your senior loved one are happy.
What if the caregiver is sick and can’t show up for work, do you have a substitution policy?
Yes, Visiting Angels has policies to ensure your senior loved one has a caregiver.
Is there a supervisor available to regularly monitor the quality of home care?
Yes, Visiting Angels provides a combination of monitoring, such as telephone and in-home visits, to ensure the best level of care.
What hours do in-home caregivers work?
Because each situation is unique, we collaborate with you to match schedules accordingly.
Can we meet the in-home caregiver before starting work?
We understand the concern you may have inviting someone new into your loved one’s home. We encourage an initial meeting with the proposed caregiver before hiring to give you peace of mind.
Costs:
How much does senior in-home care cost?
The frequency and level of services determine the cost. Contact us to discuss specific needs and how those needs can stay within budget. We provide a quote for services after an initial care consultation.
Will health insurance cover the costs of Visiting Angels services?
Because each health insurance plan is different, you will need to verify your specific plan’s coverage.
Understand Services:
Does Visiting Angels draft a written care plan before service begins?
Yes, we begin by reviewing your loved one’s needs to develop a personalized care plan. Our care plans include details about medical equipment, specific care needs and responsibilities.
Will Visiting Angels work directly with you, your loved one, family members and health care providers?
We consult with family members, your senior’s doctors, assigned hospital staff, nursing home staff, and other involved members of the healthcare team to ensure a comprehensive understanding of your senior’s needs.
How rapidly can Visiting Angels provide service?
Generally, we provide services within 48 hours and often on the same day.
Contact Visiting Angels, Canton, OH, for a free, no-obligation home care assessment. Call 330-236-0919 or click here to set up an appointment.