Questions to Ask When Interviewing a Senior Care Agency in Charlottesville
Choosing home care for a loved one is a big decision. After all, the agency you choose will be working closely with your family, coming into your loved one’s home, and caring for their physical and emotional needs. And while there are many senior care agencies in the Charlottesville area, not all offer the same services or level of home care.
To ensure you find the right fit for your loved one, Visiting Angels® Charlottesville suggests asking the following questions when evaluating senior care agencies:
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What are your hiring requirements when evaluating potential caregivers to join your team? For example, at Visiting Angels Charlottesville, we seek out caregivers with strong backgrounds in senior care that also demonstrate the qualities we feel are essential to superior care, including compassion, dedication, and reliability.
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What is your process when matching clients with caregivers? Your loved one will be spending many hours with their caregiver, so it’s important to choose someone that not only has the knowledge and experience required, but also a compatible personality. At Visiting Angels Charlottesville, we have an in-depth knowledge of all our senior care providers and get to know the needs and personality of every client.
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What happens if we feel the caregiver assigned isn’t the perfect fit? Home care is very personal and you should have the freedom to choose another caregiver if you are unhappy. We take pride in making strong, lasting matches for our clients, but if at any time you feel it isn’t the perfect fit, just let us know. We’ll be happy to suggest another caregiver.
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How long has your agency been in business? Look for a home care agency with a solid foundation in the community. Visiting Angels Charlottesville has been locally owned and operated for over 13 years and is licensed, bonded, and fully insured.
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When are your caregivers available? A good home care agency will accommodate your loved one’s schedule, whether it’s overnight, weekends, evenings, or holidays.
Experienced Senior Care in Charlottesville
Whether it’s companionship and help with cooking and cleaning, transportation to shopping and appointments, or round the clock care on a full-time basis, Visiting Angels Charlottesville is here for you and your loved one.
Call our Charlottesville area office today for a free in-home consultation. We can answer questions about our agency, discuss your loved one’s needs, and customize a senior care plan just for them with no obligation to begin care.
Ready to learn more about our home care services for seniors in Charlottesville and the surrounding communities? Call Visiting Angels Charlottesville today at (434) 227-5917 to schedule your free consultation.