The Company Behind the Caregiver: What to Look For

The Company Behind the Caregiver: What to Look For

Whether you are looking for a home care and senior care provider here in Aspen or Basalt and Carbondale, finding the best agency involves more than just a phone call. You need to learn about their services, reputation, and values.

You're not just buying a product. You're buying services that are deeply personal. That's why it's vital to know the company that stands behind the caregiver who eventually comes into your loved one’s home. As you consider different home care providers, consider the provider’s values as a measure of the care they deliver. By seeking a company with high standards and sound values, you’re likely to find the caregivers they employ are competent, compatible and compassionate.

The Quality of Care

Going with the lowest bidder may incur costs not measurable in dollars alone. While it's normal for our loved ones to worry about the cost of care, be wary companies whose rates are far below other providers or a lack transparency about the real costs. Consistency of care is essential to superior home care. A revolving door of caregivers in your home is a red flag. An agency that promotes a consistency of caregivers and regularly trains its staff to evolve will ensure proper care and advocating.

Listening to Learn

When you’re still getting to know a home care company or senior care, you want to see that they're listening to what you're saying — about your loved one's needs and your own. You want to know they value your input because your involvement may not just end when a professional caregiver enters the home. It's critical that the incoming caregiver recognize this fact and affirms the value of your ongoing insights and partnership. Adding a professional caregiver to the team requires a blending of personalities and efficient communication.  Listening to learn from one another is key to preventing significant conflicts and providing an optimal environment for care.

Flexible Care Options

Visiting Angels of Aspen, Basalt, and Carbondale has a long history of serving seniors and their families. We understand the unique needs of aging seniors and providing different levels of care. Your aging loved one may only need light assistance around the house for just a few hours a week. As the needs of care evolve, the provider can present an idea for increasing the level of care in a way that’s respectful to the family and understanding of cost and their dynamics. Partner with a company with a long-standing reputation for delivering exceptional care and you'll experience a more personal and rewarding caliber of care.

Education Matters

Training is vital to developing and retaining a strong workforce. Make sure the home care companies you're reviewing have an active educational component. A company that prioritizes continued professional development provides professional caregivers who will be prepared for a variety of need and ultimately add value to your family's caregiving situation. Consider an agency whose caregivers receive specific training in dementia, fall-prevention strategies and social isolation remedies. This demonstrates a commitment to a higher standard of care.

Serves the Whole Family

Does the company recognize that a professional caregiver is there to support and serve the whole family, not just the senior? Do they stress the importance of advocating and fostering clear communication amongst caregivers and medical providers for the best success? Home care is a collaborative affair, so consider a company built on a collaborative family-focused foundation.

Visiting Angels Home Care and senior care in Aspen, Basalt, and Carbondale advocates for our elderly and is available to answer questions.