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Home Care Heroes: In-Home Caregivers Provide Essential Services During COVID-19 Pandemic

Every day, thousands of older adults across the nation rely on Visiting Angels’ caregivers to help them manage everyday tasks, such as bathing, dressing, grocery shopping, and preparing meals – even in times of a national crisis.

As coronavirus, or COVID-19, affects more and more individuals and communities across the U.S., Visiting Angels’ caregivers are right there on the front lines. In-home caregivers remain committed to delivering safe and compassionate personal care that is essential to the health and well-being of older adults in addition to providing families with peace of mind during these challenging times.

Following the Latest COVID-19 Guidelines

At Visiting Angels, the health and well-being of caregivers and care recipients are highest priorities. Visiting Angels’ local agencies and caregivers are continually following the latest health and safety guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). Caregivers are also taking the necessary steps to protect elderly loved ones and themselves as well as prevent the spread of COVID-19.

As new guidelines become available from the CDC and state/local public health officials, Visiting Angels is communicating this vital information with its local agencies and caregivers to ensure they implement the appropriate procedures for their elderly clients and families.

In-home caregivers understand the importance of frequent handwashing, cleaning, and sanitizing at work and at home. They encourage their senior care recipients to wash hands frequently, too. They also take special precautions to clean and sanitize frequently touched surfaces in the home, such as doorknobs, light switches, counters, phones, and handles on toilets and faucets.

Additionally, caregivers check and monitor for signs and symptoms of COVID-19. If a caregiver observes any concerning symptoms, they immediately alert the local agency owner as well as family members.

Supporting the Elderly and Their Families

COVID-19 has caused significant public health and safety concerns, but it has also impacted the way older adults socialize and interact with family members, friends and neighbors. While helping the elderly maintain social distancing, Visiting Angels’ caregivers are helping older adults reduce distress, boredom, and isolation through the following strategies:

  • Maintaining a routine
    COVID-19 has altered the way many people go about their day. Drastic changes to daily routines may upset some older adults, particularly if they are living with dementia or Alzheimer’s disease. Predictable visits from an in-home caregiver can help seniors feel safe and comforted. Caregivers also help maintain familiar routines as much as possible and ease the process of adapting to sudden necessary changes.

  • Helping seniors to communicate with loved ones
    Visiting Angels caregivers can help seniors find new ways to connect with their loved ones. Whether they are assisting with setting up a new communications device or virtual service or encouraging seniors to write letters, caregivers encourage clients to stay in touch with family and friends.

  • Helping older adults “stock up”
    Visiting Angels’ caregivers also help seniors obtain household supplies they need by arranging for the delivery of medications, groceries, and other goods.

  • Giving serenity to families
    Visits from caregivers also provide peace of mind for families who are separated from seniors due to social distancing or because of long-distance caregiving. Through a partnership with Constant Companion, an Amazon Alexa-based system, Visiting Angels offers a senior care tool that responds to voice-activated medical alerts and keeps seniors connected to their families and communities.

  • Notifying family members
    Visiting Angels keeps an open line of communication with an elderly loved one’s point-of-contact and provides frequent updates. In addition to monitoring a senior’s health and wellness, in-home caregivers watch for signs of depression and anxiety while looking out for changes in overall well-being.

Providing Safe, High-Quality Care the Elderly Deserve

Despite the challenges associated with COVID-19, Visiting Angels’ in-home caregivers continue to fulfill Visiting Angels’ mission of partnering with families to provide essential home-care services for older adults. As the coronavirus situation evolves, the entire home care team continues to monitor the latest health and safety guidelines and take the necessary steps to protect each and every elderly care recipient and caregiver

If you’re interested in more information about how in-home care can help your elderly loved one, contact your nearest Visiting Angels office today or call 800-365-4189.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.