Questions to Ask When Interviewing a Senior Care Agency in Lufkin

When choosing senior care for a loved one, it’s important to be cautious. You want to find an agency in Lufkin that accurately represents their services and credentials, as well as the capabilities of their caregivers. Interviewing potential agencies is an easy way to narrow down your choices, especially if you have a list of questions prepared.

At Visiting Angels^® Lufkin, we recommend starting with the following questions:

• Is the agency bonded and insured, do they hold the proper licensing?

• What services do they offer?  

• When are their caregivers available?

• Can they accommodate unexpected needs?

• What are their hiring requirements?

• What process do they use when matching clients and caregivers?

• What if the caregiver chosen isn’t the perfect fit?

Reputable senior care agencies in Lufkin will be happy to answer these questions and more. At Visiting Angels Lufkin, we’re proud to share how our agency stacks up against the rest.

How Senior Care from Visiting Angels Lufkin Stacks Up 

Visiting Angels Lufkin is locally owned and operated in Lufkin, TX. We are fully insured and bonded, and carry all applicable licenses the state of Texas requires.

We offer a wide range of services, and we tailor our senior care plans around the individual needs of every client in Lufkin. Because our plans are customized, they can easily be modified when needs change.

Just a few of the services we offer include:

• Housekeeping, including cooking and cleaning

• Transportation to doctor's appointments

• Joyful companionship 

• Help with personal hygiene

• Medication and fluid reminders

• Mobility assistance

• Alzheimer’s and dementia care

• Respite care

Senior care from Visiting Angels Lufkin is available on an hourly basis, seven days a week, 24 hours a day. If an unexpected or last-minute need arises, clients and their families can call our after-hours number for a return call within 15 minutes.

Quality caregivers are the backbone of any senior care agency, and at Visiting Angels Lufkin, ours are second to none. When hiring, we carefully interview each candidate, requiring previous elder care experience and spotless background and criminal history checks. We also look for qualities that are essential in providing exceptional care, including compassion, honesty, patience, and respect.

When pairing clients with a caregiver, we take the time to learn about the needs of our clients, as well as their personality and preferences. We then select the caregiver from our team that has the skills and disposition that best suit each client. We have had tremendous success in creating strong, lasting matches, but if your loved one doesn’t feel it’s a perfect fit, just let us know, and we’ll be happy to suggest another caregiver.  

To learn more about our senior care services in Lufkin, Nacogdoches, Livingston, Center, Rusk, Huntington, and the surrounding areas call Visiting Angels Lufkin today to schedule a free in-home consultation.