Visiting Angels Pikesville, MD - Communication



COMMUNICATION

I’m Marcy Silver, Operations Coordinator of award-winning Visiting Angels of Pikesville. We solve one of the most difficult challenges facing families today…caring for loved ones requiring in-home companion or personal care. We serve Baltimore County, including Pikesville, Owings Mills, Reisterstown, Glyndon and Mt. Washington, Baltimore City, including Hampden, and Carroll County, including Finksburg, providing companion care and personal care to primarily seniors who need assistance in order to age in place.

At Visiting Angels of Pikesville we strongly believe in the importance of clear communication. We do not use text messages or email to communicate with our clients. All communication is voice-to-voice conversations for accurate exchange of information. We monitor our main office number 24/7 and we pride ourselves on our availability and willingness to ensure that all needs are met. When appropriate, we will email just to re-confirm. Based on our experience, we also can make recommendations regarding how families can best communicate among each other. One key topic is overcoming objections. We can provide clear examples of how to explain our services and the benefits to all.

To further discuss your loved one’s needs for award-winning, customized care or to schedule a free, in-home evaluation, please call us at 410.218.9506.
Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.