Visiting Angels reviews and testimonials are an important way for us to receive feedback so we can be assured our caregivers are providing the best possible senior care and take action where needed. We'd like to thank those who so readily share their Visiting Angels reviews and share some of them with the public. Here is just a small sample of some of the reviews we've gotten for Visiting Angels of Pittsfield.
"Visiting Angels of Pittsfield, Ma - a well-run organization that provides excellent home health aides/caregivers. Sue, Linnea and the team are excellent at matching aides to clients, managing schedules/billing, and making sure that families can feel safe leaving their loved one in an angel's care. Highly professional and high quality caregivers."
"Visiting Angels has been there for my me and my mom who suffers from dementia. Dementia is a terrible disease that robs an individual of their cognitive abilities. Dementia patients can become violent, depressed, agitated, combative and generally difficult to manage. Sue, Patient Case Coordinator has been more than just a point of contact. She has become a friend. Rose, the caregiver primarily responsible for mom's care is the most dedicated and caring person I have ever met. Becky, who cared for my mom in the past, was a great companion and Marianna, who is new, is doing a great job. I trust Visiting Angels with my mom's care which is NOT an easy job. She is declining and VERY difficult to manage but the team at Visiting Angels is always there day and night. Sue will talk to me at ANY hour of the day and I don't know how she does it. Rose will go to my mom's house on the drop of a hat if a problem arises. These folks are true Angels!"
- Barbara Markessinis
"We are currently receiving visiting angel service 5 days a week, they have been on time and very kind and thoughtful to our elder parents. I would not hesitate to use them again."
- Katie Malikowski
"I resisted this service at first. Really did not think it was necessary. I was so wrong. First, it was great for my husband to have someone else in the house to talk to. Since the pandemic, it’s been pretty much the 2 of us 24/7.
For me, it was the first time in over a year that I could grocery shop without worrying about him home alone. The simple pleasure of being able to browse in TJ’s or HomeGoods. Being able to sit for an hour and have breakfast uninterrupted and catch up on my reading. It is one day a week of no stress and no worrying. Heidi really is an angel."
- Joanne Soules
"I like how they get back to you immediately, that they are professional, and that the caregiver was introduced to me by a member of their agency"
- Arnold B.
"Visiting Angels has been a blessing and relief for us"
- Connie A.
"I think their compassion is what stands out. They are very compassionate and really sincerely care about the people they are taking care of."
- Alice A.
"They do a great job of tackling daily tasks for my loved one that enable him to remain in his current home."
- Jim K.
"Visiting Angels helps me get things done, and I can get out and do errands. She also makes his bed and changes his sheets."
- Curtis N.
"They really are good people. They are understanding, and they do all they can to help us in the rural area that we live in. They have been really good with us."
- Barbara C.
"I like the individuals. I like the young lady that comes here. She does whatever she thinks needs to be done, even without direction. She spends her time very well."
- Dan H.