How to Choose an In-Home Care Agency
Most older adults desire to remain as independently in their own homes as possible, as they age. That desire has led to the emergence of in-home care service providers, as more and more older adults and their families are choosing to hire outside to remain independently at home. With so many options to choose from, navigating
in-home care can certainly be overwhelming. So, how do you choose? What do you look for when interviewing agencies? Do you stick to the numbers and choose the cheapest option? Whether you need in home care on a short-term basis, or you’re looking for more permanent care to assist your aging loved one, here are four things to consider when choosing an in-home caregiver agency. Longevity in the Community
Before looking at costs, look at how long the company has been in business and has been serving the area. More established companies come with stronger references. Newer companies have not had the opportunity to establish themselves in the market, and while this is not necessarily bad, they still may be working out kinks in running an in-home care agency.
Identify Your Needs
Consider what services are needed at home for you or your aging loved one to remain independently and safely at home. Do you need assistance with activities of daily living (bathing, dressing) or assistance with medication? Perhaps you only need meal preparation assistance or light housekeeping. Have you recently had a hospitalization and are nervous to recover alone in your home? Are you looking for a companion to spend time with your parent while you run errands? Write down your care challenges and look for an agency that meets your personal needs.
Read Reviews
Today, reviews of agencies are accessible online. Scroll through reviews found on the agency's website, as well as their social media sites like Facebook. It is also important to ask for references from medical professionals. Be sure that the agency can provide you with contact information or letters from medical professionals. Also ask to talk to existing clients who’ve been receiving care for a longer period of time, in order to get a well-rounded view of the agency. The best referral however is often neighbors or friends. Reach out to others in your circle for recommendations.
Caregiver Staff Selection
Finally, ask if you can meet your potential caregiver or care team. It is important that you feel comfortable with the person or persons who will be providing services in your or your loved one’s home. While meeting the agency office staff is important, it’s the front line staff that you will interact with the most. Many in home care agencies should be able to match you with a compatible caregiver based on personality traits. Remember, you’re the client and have the right to choose who you want to invite into your home.
Visiting Angels Richmond understands that choosing an in-home care agency is overwhelming and exhausting. When you choose Visiting Angels as your senior care services agency, you’re choosing a locally-owned and operated agency that is the trusted choice for families across the area. Our team works with each of our clients to provide services that are individualized to meet their personal needs. Over the years, we’ve experienced many different service demands, scheduling needs, personality types, and special concerns and considerations. Whatever you’re facing with your aging loved one, we can help you navigate the many choices of in home care to create a plan of care that’s specialized to your needs. Give us a call today to set up a free consultation.