"Visiting Angels San Rafael was referred to us by a good friend and we couldn't be happier with them. We were in a very difficult position, my husband and I have f/t jobs and commute a great distance, my mom who lives with us broke her leg, we needed someone ASAP. Caroline was assigned to care for Mom, she came in and took care of her, not just her physical needs but became her friend, and did things that were above and beyond like bring her a special treat on Valentines Day and they made brownies together. It sounds trivial but when your 93 with a body that is falling apart and mind that is fully functioning having someone treats you as a fully functioning human being is rare. Caroline our care giver, was and is a blessing to our family. They are true to their name, they are a group of Visiting Angels."
- Anita C.
"Miranda and I want to thank Visiting Angels for sending their caregiver Anna to care for my mother these past five months. Anna was the very best caregiver for her - so attentive, supportive, thorough, and loving. We want you to know how grateful we are for her. She improved Peggy's home environment by always working so hard to keep it clean, to wash her clothes, to shop for her and to prepare the meals that she liked, not to mention making sure Peggy took her medications, had her newspaper and crossword puzzle books, and accompanying her to the hospital when she fell or to the doctor's office. She has managed everything for Peggy, and her lively presence lifted her spirits. Again and again, Anna went above and beyond as a caregiver to Peggy. She has been a friend to her during these difficult months and both of us will always appreciate that. We thank you and Anna from the bottom of our hearts."
- Miranda and Mark
"Bringing a stranger into your home can be scary. Bringing a stranger into your home after losing a dear loved one to care for your elderly family member, a new widow, is terrifying. A couple of years ago, we lost my father, the mold of our family. It was our priority to make sure my mother, Jane, remained in the best of care since she no longer had my father around. We found our perfect match in Visiting Angels. Lupe is truly an angel that we believe was sent to our family by my dad. As soon as my mom wakes up in the morning and sees Lupé, she lights up. Lupé listens to all of my mom’s stories about growing up in Hawaii, meeting my dad, her kids and grandkids. She makes all of her favorite lunches. She offers her shoulder to cry on when my mom is feeling down and tells jokes to make her laugh to cheer her back up— she is a true friend to my mom and treats her as if she were her own mother. We are so lucky to have crossed paths with such a genuine person and she will forever be a part of our family."
- Son of Current Client
"The care that Visiting Angels has shown my husband Lowell has been amazing. They have been so responsive to my needs, and the entire staff is so friendly and efficient. Lowell has had only one caregiver so far, Gardell. I can't say enough good things about "Dell." He's patient, personable, and I never worry about Lowell when he's in his care. I'm so glad to have found Visiting Angels, and appreciate their sensitivity and professionalism during this difficult time in our lives."
- Maureen G.
"Caregivers were very helpful in our time of need."
"Dependable, professional, and reliable! All of these words describe our experience with Visiting Angels. However, more important than any of these characteristics are the words kind, caring, and compassionate. From the start Visiting Angels provided clear and prompt explanations of services offered. The representative that they sent, Claudia, spent quality time explaining the details and answering all of our questions. She listened to our needs and promptly provided us with a wonderful caregiver for our mother. Martha was an "angel" from above. She made our mother feel comfortable and cared for. In no time at all, Martha felt like part of our family. Thank you Visiting Angels, for being there for all of us!"
- Heather V.
"Because I live alone I was told by my doctor that I would need some assistance after my recent surgery. I was hesitant as I have never previously utilized the services of a home are company. I was more than pleasantly surprised when I contacted Visiting Angels. From the time my call was answered I was met with caring and knowledgeable staff that answered all of my concerns in a courteous and respectful manner. I made an appointment for their nurse to assess my needs as well as provide me with suggestions to make my environment safer, prior to my surgery. She was amazing, experienced, kind and walked me through the entire process. Her concern for my comfort was incredible. I required around the clock care for the first few days I returned home, and I never once regretted my decision. For me, customer service , along with the healthcare assistance is vital, and all of my expectations were exceeded. Without reservation, I highly recommend Visiting Angels for anyone in need of some help at home."
- Liz B.
"Visiting Angels took care of my Mom after a spinal surgery. She needed a lot of assistance as she wasn't able to do much for herself for a few days. I was nervous about allowing someone into my Moms home given her vulnerable state. However, after having my assessment with Visiting Angels, I knew I had nothing to worry about! The caregiver they sent to care for my Mom, was awesome! She was kindhearted, patient, and extremely gentle with my Mom! I highly recommend Visiting Angels and have to several of my friends!!"
- Family of Client
"My mother-in-law recently had surgery and was going to need long term care. My husband and I live in LA and we did not know how we were going to be able to help her. We were so lucky to have found Visiting Angels!! After our initial meeting, we felt that our mom would be looked after by an experienced and caring staff. It is such a helpless feeling when you can't care for the people you love the most and Visiting Angels helped alleviate so much of the worry! The team at Visiting Angels was exactly what we were hoping for and I am happy to report our mom is doing very well! Thanks Visiting Angels, for all of your hard work and compassionate care for our mom."
- Jennifer N.
"Best place for caregiving services and employment. Take very good care of clients and employees."
- Lydia M.