"My mother in law had an accident last October and broke her pelvis. After a one month stay in a skilled nursing facility, we knew she would require assistance with daily bathing, light cooking, and help with her daily rehabilitation exercises. We contacted Visiting Angels in San Ramon and received a prompt, professional response. They sent out a registered nurse to assess her care needs and quickly following our appointment, we were assigned a wonderful care giver! She had many years of experience and jumped right in to help my mother in law get right back on her feet. She helped with daily showers, exercises and light cooking! She was a fabulous cook! Our care giver helped with errands, grocery shopping, and provided a sense of peace and security while my mother in law healed and regained her independence. During our six week time using Visiting Angels, we received weekly check in phone calls to make sure we were happy with our caregiver and anything else they could provide to make her rehabilitation success."
- Cindy S.
"I couldn't be happier with Visiting Angels. My mother and I received transportation service almost at a moment's notice. I needed help at the last minute and they sent a bilingual caregiver to assist us. She was a great driver, and a great advocate for my mom on another visit to the doctor's. Thank you for your help!"
- Maria C.
"A few years ago we started using Visiting Angels for part-time assistance for my elderly mother. We had tried other services, and we were very disappointed with the quality of care received. Visiting Angels was our last resort, and what a pleasure it was to find them. At the time we only needed assistance about 12-hrs per week. The caregivers were very nice and helpful. I mostly dealt with Sophia, who scheduled the caregivers, and checked in with me regularly to see how things were going. The entire staff were very pleasant to work with, and extremely accommodating. We recently moved mom to an assisted living facility, as she now needs full-time care. We were very pleased with the care and service we received from Visiting Angels, and we would happily recommend the service to anyone in need of the service."
- Karen V.
"I recently had surgery and since I live alone I searched for a home care company that could assist me in my recovery. I was hesitant as I had never previously utilized the services of a home care company. I was more than pleasantly surprised when I contacted Visiting Angels in San Ramon. From the time my call was answered I was met with a caring and knowledgeable staff that answered all of my concerns in a courteous, respectful manner. I made an appointment for their registered nurse to assess my needs as well as provide me with suggestions to make my environment safer. She was amazing, very experienced, kind and walked me through the entire process. Her concern for my comfort was incredible.I required twenty-four hour a day service and never once regretted my choice. For me, customer service, along with the healthcare assistance is vital and all of my expectations were far exceeded. Without reservation I highly recommend Visiting Angels."
- Elizabeth B.
"I was so pleased with the caregiver, Maria, who was thoughtful, anticipated my needs, and always on time."
- Carole B.
"Visiting Angels is an outstanding home health care agency. The administrative staff and MY caregiver, hold up to there Visiting “ANGELS” name. Their care goes above and beyond, anyone’s expectations for their individual home health care needs."
- Lauren B.
"Martha was great! We used her twice for 4 hours each when we first brought my mother in law to our house before we could get her into the assisted living community that we had chosen. Kay, my mother in law was very happy with the companionship that she provided while we were out getting business taken care of. I highly recommend Visiting Angels, and Martha was great."
- Shirley A.
"Bringing a stranger into your home can be scary. Bringing a stranger into your home after losing a dear loved one to care for your elderly family member, a new widow, is terrifying. A couple of years ago, we lost my father, the mold of our family. It was our priority to make sure my mother, Jane, remained in the best of care since she no longer had my father around. We found our perfect match in Visiting Angels. Lupe is truly an angel that we believe was sent to our family by my dad. As soon as my mom wakes up in the morning and sees Lupé, she lights up. Lupé listens to all of my mom’s stories about growing up in Hawaii, meeting my dad, her kids and grandkids. She makes all of her favorite lunches. She offers her shoulder to cry on when my mom is feeling down and tells jokes to make her laugh to cheer her back up— she is a true friend to my mom and treats her as if she were her own mother. We are so lucky to have crossed paths with such a genuine person and she will forever be a part of our family."
- Son of Current Client
"Visiting Angels lives up to its name! They are a gift from above when you most need it! My mother was rushed to the ER one night with breathing problems. She spent the next 7 days in the ICU, with everyone hoping she would get better. After seven days of no improvement, my family and I, including my mother, started making "next step" plans. My mother wanted hospice care and, as executor, I wanted to fulfill her wishes. So much information was coming at me at once!! So many decisions had to be made - quickly! It was overwhelming, but I wanted to do the right thing! I called Kelly Miller, of Visiting Angels, and she was able to walk me through my options. She did so quietly and compassionately. She explained things in a way that both helped me to present the information to my mom and helped my mom make the decision she needed to make. My family and I miss my mom everyday, but are so thankful Kelly Miller, and her Visiting Angels team, were there when we needed them. I highly recommend Visiting Angels and I am eternally grateful for their support."
- Kathleen H.