Visiting Angels West Chester Blog

Questions to Ask When Interviewing a Senior Care Agency in West Chester

provider of senior care in West Chester with elderly patient

Finding a home care agency to look after an elderly parent or loved one is no small task. You want to be sure the agency you choose is a good fit for your family. Make sure you and your loved one have a clear idea of what you need from a caregiver and a senior care agency. Visiting Angels® West Chester OH encourages you to ask the following questions when interviewing potential agencies:

  • Are potential caregivers required to complete a background check before they join your agency?
  • How does your agency handle emergencies? For instance, if our caregiver is sick and unable to come?
  • Does your elder care agency provide continuing education for your caregivers?
  • If my family member and their caregiver do not click, will we be able to get someone new?
  • Does your agency have a set care schedule or are we able to choose the hours we would like assistance?
  • What specific types of services is your agency able to provide to my loved one? Are services customizable?
  • Are your caregivers direct employees of your agency or do you use contractors? How do you choose caregivers?
  • Does your home care agency provide monitoring of care? What does that look like?
  • Are your providers required to complete any specific training? If so, what type?
  • How many years has your agency been in business? Are you locally owned and operated?
  • Would my loved one be able to meet their caregiver face to face before they begin care?

Senior Care Professionals in West Chester You Can Rely On

It is important to have a senior care professional you can have confidence in. Your loved one's provider in West Chester will be spending time alone with them and you want to know your loved one is in good hands. At Visiting Angels West Chester, we require our senior care providers to complete a comprehensive background check for your safety. Our caregivers are known for their compassion.

How Visiting Angels West Chester Helps

Visiting Angels West Chester will be able to assist your family member with essential personal senior care services. We provide aid for day-to-day tasks such as walking, dressing, meal preparation, light housekeeping, transportation, and much more. We will customize a care plan to meet your loved one's unique needs.

Call Visiting Angels West Chester today to learn more about our senior care and how we help elderly adults age in place.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.