Questions to Ask When Interviewing a Senior Care Agency in Springfield MA
Choosing an elder care professional to look after a parent or family member can seem like a daunting task. You want someone who is both experienced, and compassionate. There are many additional things to consider when choosing an agency to provide care to your loved one. Visiting Angels® West Springfield MA recommends asking the following questions when interviewing senior care agencies in your area:
- What services can this agency's caregivers provide to my loved one? Do they offer specialized memory care if needed?
- What types of screening, such as background checks, are caregivers required to complete before working with seniors?
- How many years of experience does this agency have working with elderly adults in a home environment?
- Is assistance available at any hour or only during certain times? Can my loved one choose the hours of care?
- What happens if my family member's caregiver is unable to make a scheduled visit? Is backup care available?
- What qualities does this agency insist upon when it comes to elder care professionals? How do they recruit caregivers?
- Does this agency provide ongoing monitoring of it's elder care professionals? What does that look like?
- Will your family member have a chance to meet their caregiver before they begin services?
- Is continuing education offered to the caregivers at this agency? What training is provided?
- Will your loved one be able to choose a new caregiver if the initial match is not a good fit?
We Have Senior Care Professionals in Springfield MA You Can Rely On
You can put your trust in the senior care professionals from Visiting Angels West Springfield MA. We require all caregivers to pass a comprehensive background check prior to joining our team. Our caregivers are compassionate providers with a proven commitment to helping others.
How Visiting Angels West Springfield MA Helps
The senior care providers from Visiting Angels West Springfield MA will be able to assist your loved one in a variety of ways based on their needs. Our services are customized to address a broad range of home care needs so your loved one can remain independent for longer. We are pleased to help, whether it be joyful companionship or specialized memory care.
Call Visiting Angels West Springfield MA today for answers to your senior care questions. We can schedule a free consultation to help your loved one get started.