Questions to Ask when Interviewing a Senior Care Agency in Albuquerque

When you're entrusting someone with the care of your parents or an elderly relative at home, you need to know that they have the right skills to meet your loved one's needs, and the temperament to help them feel comfortable. By speaking to different senior care agencies in Albuquerque, you can get a better sense of the type and quality of care they provide, and whether they're the right option for your family. 

What to Cover When You Speak to a Senior Care Agency in Albuquerque

When you meet with a senior care provider in Albuquerque, many questions may come naturally to you based on your situation, like what kind of care an agency can provide, the hours a caregiver can work, and whether or not they can help with specific medical issues. In addition, consider asking the following questions during your interview:

• Where does the agency recruit its caregivers? What is the hiring process like?
• How would the agency describe its caregivers in terms of experience, skills, motivation, or attitude?
• Do caregivers have to pass a background check or go through some other kind of screening?
• How does the agency verify a caregiver's skills? 
• How long has the senior care agency been in business in Albuquerque?
• Is the agency fully bonded, insured, and (if needed) certified to provide care?
• Is any training required or provided for caregivers?
• Are there professional development programs available for caregivers? 
• Is the agency staying up to date with changes in technology and new findings about aging or elder care? 
• Are specific caregivers assigned to each client? How are they selected? 
• Does the agency actively monitor the quality of care that its caregivers provide? How is this done, and how often?
• How much input do clients and their family members have in selecting a caregiver? What happens if they don't approve of the agency's choice?
• What will the agency do if a caregiver is unable to work? What is the process for providing a substitute caregiver?

Learn About Our Services in Albuquerque

Visiting Angels^® Albuquerque strives to provide experienced senior care for families in Albuquerque and the neighboring communities, including Los Lunas, Edgewood, Rio Rancho, Placitas, Los Ranchos, and Bernallilo. If you'd like to start a conversation about your loved one's care, we'd be happy to answer your questions and set up a free consultation.

Call Visiting Angels Albuquerque today to learn more about our senior care.