Visiting Angels Northshore, LA

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Jaime Maxwell- Owner/Director
Jaime started her work in the human service field at the age of 12 when she spent every night for over a year with her 90 year old neighbor who was afraid to be alone after her husband had passed. A vaso-vagal condition ended her nursing education in its third year, but even as Jaime was employed as a Financial Consultant for E.F. Hutton, her service was to the elderly community. Jaime’s first priority has always been customer service and treating people with dignity and respect. In the year 2000, she accepted a position as Marketing Director at a top notch local assisted living facility. Jaime’s empathy and compassion made her a good match to helping seniors give up their homes to move into their new assisted living apartments. Jaime had a vision of how she would provide customer service to clients, as well as, treat employees with respect and compassion if she owned that company. After some serious thought and need for , she went on a mission searching for her own opportunity that would be personally satisfying and would give back to her community.

Jaime came across Visiting Angels and researched the franchise extensively before purchasing in 2006. Jaime has strong family connections with Alzheimer’s and Parkinson’s that led her on the path of servicing families and providing them with the top notch care they deserve. Jaime has walked down the path so many of our clients are experiencing. Jaime has listened to many families, often expressing frustration that they had few alternatives other than to place their loved ones in a nursing facility. Before long, Jaime’s dream was realized with the families her agency began to care for, with the quality of angel caregivers that are nurtured and trained, and has established some great relationships.

In the spring of 2006, Jaime resigned from her position with the assisted living and purchased Visiting Angels of GNO. Jaime’s hard work, dedication, and commitment to her clients have earned her an excellent reputation in the community. Since going into business, her agency has served thousands of families in the Greater New Orleans area and her clientele continues to expand to the North Shore with a new office in Mandeville.

After 12 years in the New Orleans office Jaime was asked by an owner to buy her agency because she wished to retire, so Visiting Angels of the Northshore, LA opened in November, 2017. Jaime loves the Old Mandeville office and great folks on the Northshore, but still travels back to her house in Harahan near her Mom & the New Orleans Angels on Hickory Avenue. She feels she’s truly fulfilling her purpose in life serving the seniors in the community and their families.

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Rebecca Driver- Director
Rebecca Driver is a seasoned and motivated home care professional specializing in bringing value to Visiting Angels’ clients and caregivers and fostering positive relations among coworkers. Rebecca started her home care journey as a caregiver in 2007 with dedication and hard work she then was brought into the office as an assistant and began to learn the many fields of operating a business. She mastered compliance, DHH regulations, and now brings her 10 years of managerial experience to her job as the Director since the opening of the Visiting Angels Northshore LA office in 2017. She keeps the licensed agency demerit free and successful in many areas including Human Resources, Payroll, Accounts Payable, Accounts Receivable, Client Relations, Caregiver Motivation and Director of First Impressions 😊 . Rebecca is a dedicated wife, mother of two and grandmother of one tiny baby boy. She enjoys being on the bayou, fishing, playing softball and being outdoors.

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Amber Joiner - Schedule Manager
Amber became a certified CNA in 2001 and began her career at a skilled nursing facility as a shower aid. Her caring nature and exceptional skills led her to be recruited by a Hospice company as a Hospice CNA. Though she loved the hands-on experience working with her patients, she joined the office team and began working in the Medical Records Department where she remained for eight years. With the vast experience, Visiting Angels was delighted to bring her to the team as the Schedule Manager where she works diligently to find every client the perfect "Angel". She enjoys spending her free tine with her three children, working out, and traveling. She has been a resident on the Northshore of Louisiana her entire life. 

 

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Curstine Melan- Caregiver Recruiter and Retention

Curstine Melan joined the Visiting Angels staff in 2019 as the Office Coordinator at the New Orleans location. In 2021, she transferred to the Northshore office to become the Caregiver Recruiter and Retention. As a graduate of University of New Orleans with a Bachelor's Degree in Education, she comes to us with over twenty five years experience as a middle school teacher. She utilizes her love of teaching for the orientation of new caregivers. She enjoys educating the caregivers about working with individuals with developmental disabilities. She is a native of Illinois but has been a resident on the Northshore for the past twenty years. When not working, she enjoys cooking, boating and traveling with her husband and sons.

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Alexus Williams- Care Team Coordinator

Alexus became a caregiver in 2014 when she realized she had a passion for caring for others. Her love for her clients kept her invested in the field for seven years. She quickly became promoted due to her hard work and dedication and became a Caregiver Supervisor and Case Manager. Alexus came to Visiting Angels when she discovered the loving ways of the caregivers and office team. She is currently a Visiting Angels- "Angel in the wings", Care Team Coordinator, and is now part of the Scheduling Team. In her free time, she enjoys spending time with her son, staying home and watching movies, and traveling.

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Lacy Taylor- LPN

Lacy Taylor joined the staff at Visiting Angels in 2022. She graduated from Louisiana Technical College in 2006 with a Licensed Practical Nurse degree. She began her nursing career at a skilled nursing facility working with patients on ventilators. From 2008-2022 she worked for a Home Health extended care, working with families of special needs children and still does prn. Lacy is loving and compassionate by nature which is why she loves working for Visiting Angels and helping people to the best of her ability. She enjoys spending time with her life partner, six beautiful daughters and watching their softball games. She loves outdoor activities, her animals, and coaching/playing girls softball. Lacy was born and raised in Louisiana.

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Rachel- Schedule Manager

Rachel began working as a Schedule Manager for Visiting Angels in 2023 after a long career in the caregiving field. She began in 2009 working in a group home for people with disabilities. Following that experience she became a nursing assistant at LSU Medical Center. After several years of private caregiving, she began office work with medical advertising as a patient advocate, quality assurance, and trainer. It’s her passion to provide care for those who cannot provide for themselves. Her goal is to one day become a nurse.

She enjoys spending time with her two daughters and son. She spends her time going to sport tournaments for her children, spending time with family, and watching movies. She is a great asset to the Visiting Angels’ Team, and we know she will help our caregivers and clients greatly.

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