Meet the Owners & Office Staff
The Team Behind Visiting Angels of Crystal Lake
Hugh and Sherry McGowan – Owner/Directors Hugh and Sherry serve the McHenry County area, Greater Barrington area, Palatine, Lake Zurich, and Algonquin; they have enjoyed over 35 years of marriage, and careers focused on service. The journey that led to Visiting Angels started when Sherry’s father had heart surgery along with multiple complications. Sherry and her siblings took on their father’s hospital and rehab visits and the care for their mother who had with dementia, requiring around the clock supervision. The McGowan’s brought Sherry’s mom into their home, when Sherry’s father, husband of 53 years and her devoted caregiver passed away. During this time, they learned quickly about the challenges in navigating the balance between the needs of aging parents along with their own busy family of 5 growing sons.
When circumstances change one’s state of independence, Hugh and Sherry know the delicate and complicated role that the extended family takes on for loved ones. They have great empathy and passion for those who are also on this journey. They are committed to providing a “team of angels” to assist those who have a desire to keep their loved ones safe, secure, and cared for in their own home environment, where they are most comfortable. They consider it a privilege to serve this way in the local community.
Robert Shallenberg – Owner/Director of Visiting Angels of Crystal Lake. Robert has been overseeing the needs of and caring for his 95-year-old mother since his father passed away in 2002. Robert brings this first-hand caregiving experience to the core values of Visiting Angels. With both a heart and his experience in owning and administrating other business enterprises for the past 35 years, Robert’s business leadership and integrity add tremendous strength to the organization.
Christa - Director of Operations & Human Resources - Christa lives in McHenry County with her husband. She has been on staff with Visiting Angels since 2011. Christa enjoys meeting and supporting all the families that Visiting Angels serves. ‘What I love most about what we do as an agency is providing a caregiving team that lives and serves within the clients own community and county.” Christa will be more than happy to assist you with any updates or concerns regarding care for your loved ones. Her attention to detail and heart of compassion give our clients an important sense of assurance. This consistent and dependable care is what we are proud of at our agency. When not working, Christa enjoys spending time with her family, cooking, and camping.
Sharon - Business Manager - Sharon is a long-time resident of Crystal Lake and has been a part of our Visiting Angels family since 2013. "I am so proud of my Visiting Angels family because they seek to do everything with excellence and integrity. We are better together." Sharon will take care of any questions or concerns about your account, and makes sure our caregivers are accurately paid, which they seem to like :). Among other things, Sharon spends her free time hanging with her four sons and husband, singing when no one's around, and relishing girlfriend time around a steaming cup of French Roast.
Carrie - Staffing Coordinator - Carrie has been a part of our Visiting Angels family since 2016. She has a background in Caregiving, Scheduling, and is now helping to hire and train our new Angels. “I feel my caregiving and scheduling background has given me a unique ability to connect with our current Angels, and it helps me recognize great qualities in new applicants!” Carrie loves searching out and finding great caregivers to bring on to care for our wonderful Care Recipients! She also excels at creating and keeping strong relationships with our current Angels to ensure their happiness and success. Her favorite thing to do is to spend time with her 2 children, her fiancé, and their fur baby Hossa.
Shari - Scheduling Coordinator - Shari has been part of our Visiting Angels Team since July of 2020. She has an 18-year career as a Certified Nursing Assistant as well as 7 years’ experience as a home care agency scheduler. “I feel very fortunate to be given the opportunity to schedule the clients and caregivers at Visiting Angels”. Shari strives to make the schedule consistent for continuity of care for both the clients and caregivers. Her favorite thing to do is spend time with her grandchildren and family.
Carrie Burke Svendson - Marketing Coordinator - Carrie is our Marketing Coordinator. She began her journey with Visiting Angels in early 2019. Carrie is a CMP (Certified Marketing Professional) and proudly brings an extensive background in Sales and Marketing, including owning her own business and 12+ years in the Senior Living industry. “I truly enjoy working with the older adult population, learning from their varied education, travelling and life experiences. They are a wealth of information; we have much to learn from them.” I am proud to be a team member with Visiting Angels, promoting the value of Home Care while sharing the benefits realized with the compassionate care our Angels (Caregivers) provide. We have an amazing staff who works seamlessly in providing award winning assistance to our Care Recipients. When not at a Chamber meeting or supporting local Senior Centers, Carrie Burke, and her husband, enjoy as much time as possible with family and the woods of the Upper Peninsula of Michigan.
Taylor – Case Manager - Taylor is our newest addition to Visiting Angels. She has over 8 years of experience as a Certified Nursing Assistant and brings crucial hands on experience to our team. Taylor grew up in McHenry county and is proud be a part of a local organization that serves the community. Taylor enjoys meeting clients and supporting their needs throughout their care with Visiting Angels. She also strives to create meaningful relationships with our clients and angels to ensure high quality of care. In her free time Taylor enjoys spending time with her husband and their puppy, Neville.
America’s Choice In Home Care
When you need care for a loved one, you want the agency you choose to be deep in home care experience. Visiting Angels home care agencies have served tens of thousands of client families from Visiting Angels locations across the United States (each office independently owned).
In hundreds of newspaper articles nationwide, magazines, the internet, radio and on network television, Visiting Angels commitment to its clients has been recognized. We’ve become “America’s Choice In Home Care”.
Visiting Angels in Crystal Lake, IL provides homecare for loved ones 18 years or older, senior care and assistance with the activities of daily living in Algonquin, Barrington, Cary, Crystal Lake, Lake Zurich, McHenry, Palatine and Woodstock surrounding areas.
Serving Crystal Lake, McHenry, Woodstock, Cary, Barrington, Algonquin, Palatine, Lake Zurich and Surrounding Areas
Visiting Angels Crystal Lake, Illinois228 Florence St
Crystal Lake, IL 60014
Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.