Serving Rockwall and Surrounding Areas
Visiting Angels ROCKWALL, TX
N Goliad St #200Rockwall, TX 75087
Phone: (214) 703-8123
Frequently Asked Questions
Learning about senior care options, and making the choice to begin home care for a loved one is a big decision. Below are answers to some of the most common questions we receive about our services, caregivers, costs, and more. If you don’t see your question here, feel free to reach out—we’re happy to help!
Getting Started with Visiting Angels Rockwall, TX
How do I know if home care is the right choice for my loved one?
Home care provides essential support for seniors and adults who need assistance with daily activities but want to remain in the comfort of their own homes. Whether your loved one needs help with personal care, companionship, or specialized support, home care offers a flexible and personalized alternative to assisted living or nursing facilities.
Read more about the benefits of aging in place.
What services does Visiting Angels Rockwall offer?
We provide a wide range of home care services, including:
- Personal care (bathing, dressing, mobility assistance)
- Companion care (meal preparation, errands, social engagement)
- Respite care for family caregivers
- Specialized care for Alzheimer’s, dementia, and chronic conditions
- Transitional care for hospital-to-home recovery
See a full list of our in-home senior care services, including detailed explanations of each service offered.
How does the process work to start care?
Getting started with home care is made easy with our straight-forward and thoughtful process. First, we offer a free consultation with one of our care coordinators to have an in-depth look at your loved one’s needs, preferences, schedule, and the logistics of how home care would fit into their lives. This consultation is also the time to ask questions or share concerns with our team. Our care coordinator will give you a detailed explanation of our services and how we can assist your loved one.
If you would like to partner with Visiting Angels Rockwall, we then conduct a home care assessment, which may include the following:
- A walk-through of your loved one’s home to identify safety hazards and fall risks
- A discussion about how to optimize the home for maximum safety
Next, we create a customized care plan, taking into account personal preferences, daily routines, and specific care requirements. Finally, we carefully assign a caregiver who is a good match based on skills and personality compatibility.
Schedule a free consultation with a care coordinator from Visiting Angels Rockwall today.
Caregivers & Care Process
Will we have the same caregiver every visit?
Yes. At Visiting Angels Rockwall, we assign a dedicated caregiver to each client to provide consistency and build a trusting relationship. We will work with you to ensure a smooth transition if changes are needed due to special circumstances or personal requests.
Can I choose my caregiver?
While clients do not directly choose their caregivers, we take great care in matching each client with a caregiver who fits their needs, preferences, and personality. Our goal is to create a comfortable and supportive experience for every senior we serve.
The video below shares the top qualities that make Visiting Angels caregivers exceptional!
What if my loved one’s needs change over time?
Our care plans are designed with your needs at the forefront, and can be adapted if needed. If your loved one’s needs evolve, we will reassess the care plan and make necessary adjustments to ensure they continue receiving the right level of support.
What’s the difference between home health care and home care?
Home care is typically provided in a person's home, and it encompasses help with daily activities such as personal care, meal preparation, and companionship. Home health care differs, because it is care provided by a professional health care provider. This might be someone like a registered nurse or a certified therapist. Visiting Angels Rockwall provides non-medical home care to help seniors maintain their independence safely at home.
Costs & Payment Options
How much does home care cost?
The cost of home care varies depending on the level of assistance needed and the number of hours required. At Visiting Angels Rockwall, we offer flexible scheduling options to fit different budgets. Many families find home care to be a more affordable alternative to assisted living or nursing home care.
Do you accept long-term care insurance or other payment options?
You might be able to use long-term care insurance if you have a plan. We also accept private pay and certain veterans' benefits. If you’re unsure about coverage, we can help guide you through the process of verifying benefits and exploring payment options.
Find out more about payment options and home care costs at Visiting Angels Rockwall.
Are you looking for creative ways to pay for senior home care? This video from our national brand offers insight.
Availability & Safety
Is home care available 24/7?
Yes! We offer clients in and around Rockwall with care 24 hours a day, 7 days a week-even on holidays. Whether your loved one needs part-time assistance, full-time support, or overnight care, we can create a schedule that meets their needs.
What safety measures do you have in place?
We prioritize safety by carefully selecting, screening, and training our caregivers. All of our caregivers undergo thorough background checks and reference verifications. Additionally, we conduct regular check-ins with both clients and caregivers to ensure that care remains consistent and high quality.
Additionally, we are a fully licensed, bonded, and insured agency, offering our clients protection in the event they should need it.
Learn more about what makes Visiting Angels Rockwall the area’s choice for senior care!
If you have any other questions about home care in Rockwall, TX, we’re here to help! Contact Visiting Angels Rockwall today to learn more about our services and how we can assist your family.
Serving Rockwall and Surrounding Areas
Visiting Angels ROCKWALL, TX
N Goliad St #200Rockwall, TX 75087
Phone: (214) 703-8123