Home Care Assistance Questions to Ask in Abilene


Perhaps you've recently noticed an aging parent or loved one is struggling with mobility or personal care issues. Or maybe you've been researching and evaluating non-medical home care options for months. Wherever you are in the journey, it's important that you ask good questions so you can hire the right home care assistance provider in Abilene, TX.

Here's a look at a few essential ones to get started with:

How long has your agency been in business? This question will help you gauge how much experience they have and their answer can also reflect quality and stability. Likewise, ask to make sure the agency is both bonded and insured.

What services do you provide? You want to ensure the services provided are a good fit for your loved one, especially if they suffer from conditions such as dementia or Alzheimer's.

In addition, flexibility is key when evaluating home care assistance. Your loved one may simply need help running errands today, but in the future could need more comprehensive non-medical care, such as assistance bathing and grooming. And you don't want to have to switch agencies as needs change.

How do you recruit and screen caregivers? A reputable home care assistance agency will carefully screen the caregivers they hire. For instance, at Visiting Angels® Abilene, we strive to recruit those with a strong employment history in the senior care industry, as well as home care assistance training. Regardless of the years of experience they have, we also always perform a thorough and comprehensive background check. 

What if my loved one doesn't like the caregiver? From time to time, this can happen. And you want to ensure you have options if it happens to you. That's why the home care agency you choose should be able to promptly respond to your request for a different caregiver, if needed, working to provide a good match between caregiver and client.

How are after-hours requests handled? In a perfect world, issues would arise during normal business hours. In home care, though, things often happen in the evening or the middle of the night. That's why it's so important to have a trusted home care provider that offers after-hours support and assistance. 

How do you monitor the care provided? A reputable home care assistance service in Abilene will provide regular and ongoing monitoring not only of the care provided, but of your loved one's care plan. That means ensuring it's continuing to meet your family member's needs, and adjusting or changing it to address new issues as they arise.

Learn More About Home Care Assistance from Visiting Angels Abilene

If you're ready to get started with home care assistance, or simply would like to explore your options, give Visiting Angels Abilene a call. We can schedule an in-depth consultation and an at-home visit to discuss your loved one's needs, including any special concerns and scheduling considerations. We will walk you through your options and answer all your questions, so you can make confident choices for your loved one. 

To schedule your no-obligation, no-cost evaluation, please call Visiting Angels Abilene today. Our home care assistance services are available to individuals in Abilene, TX, as well as the surrounding areas including but not limited to Sweetwater, Baird, Anson and Merkel.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.