Frequently Asked Questions About Visiting Angels Homecare Services
At Visiting Angels in Groton, CT, we understand you have many questions about in-home care for your senior loved one and we’re here to provide you with the answers you need
Q: What kind of services do you provide?
A: Visiting Angels Groton is a nationally renowned provider of personal care and companion care services in Groton, Old Lyme, Mystic, Waterford, Norwich and surrounding areas in Connecticut. Our aim is to enable older adults to remain living in their home and age with dignity. Our homecare services usually include light housekeeping, running errands, assistance with bathing and grooming, fall prevention, and medication and fluid intake reminders. All our care plans are personalized to meet the unique care requirements of each client.
Q: What does “aging in place” mean?
A: This term refers to one’s ability to age in their own home or the home of a family member. Aging in place is the very opposite of facilitated residential care that is provided in nursing homes, for instance. Aging in place may also refer to placement in an assisted living facility.
Q: Do you provide services in assisted living facilities?
A: Yes, we do. Sometimes the services provided in an assisted living facility may not be enough for some seniors to remain independent. When this is the case, Visiting Angels Groton can provide a certified caregiver to assist senior clients according to a pre-arranged schedule.
Q: How quickly can home care services be provided?
A: Usually our services can be provided within a 48-hour timeframe. However, in the majority of cases, Visiting Angels are able to provide homecare services the very same day you apply.
Q: Can I change the schedule if I have appointments to keep?
A: Of course you can. The client always comes first. At Visiting Angels Groton, we always try to make the schedule work for the family, not the homecare agency. We will do everything we can to adapt to your schedule, but it is advisable to give us at least a one week’s notice so we could make all the necessary arrangement.
Q: How do I start home care services with Visiting Angels?
A: Call our Groton, CT, office or use our office locator to find a homecare provider in your area. We can send a team member to your home and conduct a free, no-obligation assessment of your care needs. After the assessment, we will find an available caregiver who possesses the skills and personality in accordance with your instructions and preferences. Our caregivers begin working for you only after you get to meet them and approve the match.
Serving New London County
Visiting Angels GROTON, CT1 Fort Hill Rd #9
Groton, CT 06340