Louise Murphy has owned and operated Visiting Angels of Southern NH since early 2009. After more than 20 years in the banking industry (first as a Commercial Real Estate and Development Lender and then as an Investment Banker), Louise has always had a strong focus on providing superior customer service and crafting individual solutions for individual people.
In 2007, Louise’s father (Charlie) was diagnosed with Alzheimer’s Disease. After the diagnosis, she spent time learning about the disease (and is still learning) and realized the level of care and caring that it takes to be a good caregiver to someone with this disease. Coming from a large family, Louise thought her father’s care would be “easy” and that everyone would pitch in to provide the necessary care. It quickly became apparent that not everyone is cut out to be a caregiver—not everyone has an enormous level of patience, not everyone lives close enough to be there. Implementing her experience in problem solving, Louise worked with her mother and siblings to put together a plan to provide for her father’s needs and discovered the world of caregiving. Sadly, Charlie lost his battle with Alzheimer’s Disease in 2013, but Louise continues her passion for helping family members of others with the disease.
Many of our clients have Alzheimer’s Disease (or some form of dementia). Louise enjoys working with families to help craft the solutions that work for them. Every client is different. Every caregiver is different. Meeting the clients and finding the “perfect” caregiver for each individual client mark the highlight of being the Director of Visiting Angels of Southern NH for Louise.
Louise Murphy is active with the Alzheimer’s Association, having participated in the Walk to End Alzheimer’s since 2009. You can find us at the Central NH Walk; our team name is Charlie’s Angels. Join us—we’d love to have you!
Louise Murphy is an active member of the Breakfast Exchange Club of Nashua, having served as President (2011-12) and Board Member (2010-2015). Part of the National Exchange Club, the Breakfast Exchange Club is focused on providing services to the elderly in our community that may be in need. Services may include grocery shopping for elders, providing social programs at local elderly housing complexes, providing American Flags for Veterans, and a Heat Up/ Cool Down program for folks in need of assistance.
Ms. Murphy holds a Masters of Business Administration Degree, cum laude, from Babson College and a Bachelor of Arts Degree in Mathematics from Smith College. She also holds the Certified Senior Advisor (CSA) designation and a Certificate in Care Management from the Center for Aging and Disability Education and Research at Boston University School of Social Work.
Our Office Staff
Deirdre Hewett, Director of Client and Community Relations, joined Visiting Angels in 2015 after many years working with elderly in multiple capacities. Deirdre spent three years with a specialized residential dementia-only care community, as Community Liaison and Director of Sales and Marketing. She then spent a year working with a home care agency in Southern New Hampshire. Prior to joining Visiting Angels Nashua, NH, Deirdre acted as Business Development Director for three nursing and rehabilitation facilities in Massachusetts. Her family is also impacted by Alzheimer’s Disease and therefore she is keenly aware of the daily needs of our clients and even more aware of the need to match the right caregiver with the right client. At Visiting Angels, Deirdre is responsible for meeting with prospective clients, coordinating care plans and matching caregivers with clients. Most importantly, she is responsible for meeting the ever changing needs of our clients.
Ms. Hewett holds a Bachelor of Science Degree in Business Administration from Providence College.
Katie Dion, Human Resources Director, joined Visiting Angels in 2011 after witnessing firsthand the amazing care offered by Visiting Angels Caregivers during her sister’s battle with Scleroderma. She began as a Scheduling Coordinator and learned the unique needs of our clients and caregivers. Katie’s background includes seven years in order administration, and she fully utilizes her background in her daily functions. She is charged with ensuring compliance with our licensing requirements for all new hires as well as long term employees. Her keen understanding of what it takes to be an amazing caregiver makes her uniquely qualified to hire only outstanding caregivers! At Visiting Angels Nashua, NH, Katie is responsible for all aspects of the hiring process as well as being the administrator of our Caregiver Mentor Program.
Ms. Dion has studied at the University of Massachusetts-Boston.
Kimberly Roberge, LPN, Client Care Manager, joined Visiting Angels in 2019 after 20 years working as a Licensed Practical Nurse at doctors' offices, a dialysis unit, and women's health center. Additionally, she held was a Nurse Supervisor at an assisted living facility / memory care unit in the Southern NH area. Prior to earning her LPN, Kim worked as an Emergency Medical Technician. At Visiting Angels, Kim is responsible for ensuring client concerns are addressed and needs are met. Kim is also responsible for caregiver supervision and ongoing training. Ms. Roberge also serves as the Safety Officer for Visiting Angels.
Jane Wright, LNA, Client Care Coordinator, joined Visiting Angels in 2016 as a Caregiver. Jane proved to be an invaluable caregiver! With her prior office experience, Jane was promoted in 2018 to the Client Care Coordinator position. She is responsible for ensuring client schedules are complete and assists in the hiring of new caregivers. Jane is also responsible for training new caregivers and introducing caregivers to new clients.
Michael Murphy, Billing & Payroll Coordinator and Social Media Manager, joined Visiting Angels in 2014 as a part-time Office Assistant. He currently is responsible for all client invoicing and all payroll functions. Mike is also responsible for all social media account.
Visiting Angels of Southern NH is an active member of both the Greater Nashua Chamber of Commerce and the Merrimack Chamber of Commerce.
You provided assistance when I didn't know where to turn.
You provided assistance when I didn't know where to turn.