VISITING ANGELS Nashua, NH TEAM

Louise Murphy has owned and operated Visiting Angels of Southern NH since early 2009. After more than 20 years in the banking industry (first as a Commercial Real Estate and Development Lender and then as an Investment Banker), Louise has always had a strong focus on providing superior customer service and crafting individual solutions for individual people.

In 2007, Louise’s father (Charlie) was diagnosed with Alzheimer’s Disease. After the diagnosis, she spent time learning about the disease (and is still learning) and realized the level of care and caring that it takes to be a good caregiver to someone with this disease. Sadly, Charlie lost his battle with Alzheimer’s Disease in 2013, but Louise continues her passion for helping family members of others with the disease.  Many of our clients have Alzheimer’s Disease (or some form of dementia). Louise enjoys working with families to help craft the solutions that work for them. Every client is different. Every caregiver is different. Meeting the clients and finding the “perfect” caregiver for each individual client mark the highlight of being the Director of Visiting Angels of Southern NH for Louise.

Louise Murphy is active with the Alzheimer’s Association, having participated in the Walk to End Alzheimer’s since 2009. You can find us at the Central NH Walk; our team name is Charlie’s Angels. Join us—we’d love to have you!

Ms. Murphy holds a Masters of Business Administration Degree, cum laude, from Babson College and a Bachelor of Arts Degree in Mathematics from Smith College. She also holds the Certified Senior Advisor (CSA) designation and a Certificate in Care Management from the Center for Aging and Disability Education and Research at Boston University School of Social Work.  In 2020, Louise, along with a partner, acquired a second Visiting Angels location, serving the Greater Boston and Cambridge Massachusetts communities.

 

Our Office Team:

Ann Millett, Director of Operations, joined Visiting Angels in 2022 after 15 years in the orthodontic/dental field, having successfully managed 3 practices including building a pediatric dental practice from the ground up.  Ann, Louise's sister, has significant personal and family experience in the world of caregiving, particularly with Alzheimer's Disease.  She provided hands-on care for her father and has a keen understanding of the level of support needed and the toll that this disease takes on the entire support system. At Visiting Angels, Ann is responsible for day-to-day operations of the business, ensuring all clients' needs are met and ensuring all care professionals are making a difference--everyday!

Catherine (Catie) Dion, SHRM - CP, Human Resources Director, joined Visiting Angels in 2011 after witnessing firsthand the amazing care offered by Visiting Angels Caregivers during her sister’s battle with Scleroderma. She began as a Scheduling Coordinator and learned the unique needs of our clients and caregivers. Katie’s background includes seven years in order administration, and she fully utilizes her background in her daily functions. She is charged with ensuring compliance with our licensing requirements for all new hires as well as long term employees. Her keen understanding of what it takes to be an amazing caregiver makes her uniquely qualified to hire only outstanding care professionals! At Visiting Angels Nashua, NH, Katie is responsible for all aspects of the hiring and retention. 

Ms. Dion has studied at the University of Massachusetts-Boston.  In 2019, Katie earned the Society of Human Resource Management - Certified Professional  (SHRM-CP) designation.

Sheila Nash, LSW, CDP, Client Care Director, re-joined Visiting Angels in 2024, having previously worked with us from 2009 - 2016.  She has worked with elderly and disabled adults for her entire career, having worked in in-home care, elder services, rehab facilities, assisted living facilities, and nursing homes.  At Visiting Angels, Sheila is responsible for ensuring client concerns are addressed and needs are met.  Ms. Nash also serves as the Safety Officer for Visiting Angels, ensuring the safety and well-being of all caregivers and clients. Sheila holds a Bachelor of Arts degree from Providence College. 

Tracey Ardolino, LNA, Caregiver Success Specialist, joined Visiting Angels in 2019 as a Care Professional.  In 2021, she earned her Licensed Nursing Assistant (LNA) designation and in 2022, she was promoted to her current office position. Tracey has prior experience in nursing homes as well as personal experience caring for grandparents.  She is responsible for ensuring that each care professional is well-trained, competent, and well-suited for the particular needs of each client he/she serves.  Tracey is also responsible for mentoring new care professionals, on-going training, and ensuring the long-term success of all care professionals with Visiting Angels.  

Alexis Millett, On-boarding & Recruitment Specialist, joined Visiting Angels in 2022 as a part time office assistant; she quickly demonstrated her excellence, showing compassion, empathy and dedication in all of her work.  Alexis is responsible for ensuring all care professionals are vetted and meet our high standards.  Additionally, she is responsible for fostering relationships with local LNA schools and nursing programs as well as developing other avenues for recruiting high-quality care professionals.  Alexis holds a Bachelor of Science degree in Business Administration with a minor in Digital Marketing from the University of Rhode Island.

Jennifer Falcone, LNA, Client Care Coordinator, joined Visiting Angels in 2021.  As the Care Coordinator, she is responsible for ensuring client schedules are complete and that all callers or visitors to the office have a positive experience.  Jennifer has over 15 years of experience in direct care as well as care management and facility scheduling.  Jennifer has been a Certified Nursing Assistant (CNA) since 1999.

Michael Murphy, Finance Manager and Social Media Manager, joined Visiting Angels in 2014 as a part-time Office Assistant.  He currently is responsible for all client invoicing and all payroll functions.  Mike is also responsible for all social media accounts.

Treasa Zink, On-Call Coordinator, joined Visiting Angels in 2018.  Treasa is responsible for resolving issues, including urgent client and caregiver concerns, that occur during non-business hours.  Additionally, she produces our Monthly Caregiver Newsletter.  Ms. Zink hold a Bachelor of Science Degree in Early Childhood Education from Eastern Nazarene College.

Visiting Angels of Southern NH is an active member of the Greater Nashua Chamber of Commerce.