About Us

About Visiting Angels NH

VISITING ANGELS Nashua, NH STAFF

Louise Murphy has owned and operated Visiting Angels of Southern NH since early 2009. After more than 20 years in the banking industry (first as a Commercial Real Estate and Development Lender and then as an Investment Banker), Louise has always had a strong focus on providing superior customer service and crafting individual solutions for individual people.

In 2007, Louise’s father (Charlie) was diagnosed with Alzheimer’s Disease. After the diagnosis, she spent time learning about the disease (and is still learning) and realized the level of care and caring that it takes to be a good caregiver to someone with this disease. Coming from a large family, Louise thought her father’s care would be “easy” and that everyone would pitch in to provide the necessary care. It quickly became apparent that not everyone is cut out to be a caregiver—not everyone has an enormous level of patience, not everyone lives close enough to be there. Implementing her experience in problem solving, Louise worked with her mother and siblings to put together a plan to provide for her father’s needs and discovered the world of caregiving. Sadly, Charlie lost his battle with Alzheimer’s Disease in 2013, but Louise continues her passion for helping family members of others with the disease.

Many of our clients have Alzheimer’s Disease (or some form of dementia). Louise enjoys working with families to help craft the solutions that work for them. Every client is different. Every caregiver is different. Meeting the clients and finding the “perfect” caregiver for each individual client mark the highlight of being the Director of Visiting Angels of Southern NH for Louise.

Louise Murphy is active with the Alzheimer’s Association, having participated in the Walk to End Alzheimer’s since 2009. You can find us at the Central NH Walk; our team name is Charlie’s Angels. Join us—we’d love to have you!

Louise Murphy is an active member of the Breakfast Exchange Club of Nashua, having served as President (2011-12) and Board Member (2010-2015). Part of the National Exchange Club, the Breakfast Exchange Club is focused on providing services to the elderly in our community that may be in need. Services may include grocery shopping for elders, providing social programs at local elderly housing complexes, providing American Flags for Veterans, and a Heat Up/ Cool Down program for folks in need of assistance.

Ms. Murphy holds a Masters of Business Administration Degree, cum laude, from Babson College and a Bachelor of Arts Degree in Mathematics from Smith College. She also holds the Certified Senior Advisor (CSA) designation.

Our Office Staff

Deirdre Hewett, Director of Client and Community Relations, joined Visiting Angels in 2015 after many years working with elderly in multiple capacities. Deirdre spent three years with a specialized residential dementia-only care community, as Community Liaison and Director of Sales and Marketing. She then spent a year working with a home care agency in Southern New Hampshire. Prior to joining Visiting Angels Nashua, NH, Deirdre acted as Business Development Director for three nursing and rehabilitation facilities in Massachusetts. Her family is also impacted by Alzheimer’s Disease and therefore she is keenly aware of the daily needs of our clients and even more aware of the need to match the right caregiver with the right client. At Visiting Angels, Deirdre is responsible for meeting with prospective clients, coordinating care plans and matching caregivers with clients. Most importantly, she is responsible for meeting the ever changing needs of our clients.

Ms. Hewett holds a Bachelor of Science Degree in Business Administration from Providence College.

Carole Martin, Business Director, joined Visiting Angels in 2013 in a temporary position as a Staffing Coordinator. In 2014 she became a permanent employee in the position of Office Manager. Carole’s background includes nearly 10 years in administrative assistance at various local banks and businesses. Most recently she worked as teacher and administrative assistant of a local nursery school and was charged with maintaining licensing requirements for the school. Her experience in regulatory and licensing compliance has made her an invaluable member of the Visiting Angels Team. Carole’s family has also been impacted by Alzheimer’s Disease, so she is also keenly aware of the qualities of outstanding caregivers. At Visiting Angels Nashua, NH, Carole is responsible for hiring and on-going compliance with licensing matters as well as office administration.

Ms. Martin holds a Bachelor of Science Degree in Business Administration from Rivier College.

Katie Dion, Human Resources Director, joined Visiting Angels in 2011 after witnessing firsthand the amazing care offered by Visiting Angels Caregivers during her sister’s battle with Scleroderma. She began as a Scheduling Coordinator and learned the unique needs of our clients and caregivers. Katie’s background includes seven years in order administration, and she fully utilizes her background in her daily functions. She is charged with ensuring compliance with our licensing requirements for all new hires as well as long term employees. Her keen understanding of what it takes to be an amazing caregiver makes her uniquely qualified to hire only outstanding caregivers! At Visiting Angels Nashua, NH, Katie is responsible for all aspects of the hiring process as well as being the administrator of our Caregiver Mentor Program.

Ms. Dion has studied at the University of Massachusetts-Boston.

Wendy Martineau, Client Care Coordinator, joined Visiting Angels in 2015 after 10 years working as a Licensed Nursing Assistant and Medication Nursing Assistant at various Assisted Living Facilities, Nursing Homes and Rehabilitation Centers in the Southern New Hampshire Area. At Visiting Angels, Wendy is responsible for scheduling appropriate caregivers with clients and handling client concerns. Ms. Martineau also serves as the Safety Officer for Visiting Angels.

Visiting Angels of Southern NH is an active member of both the Greater Nashua Chamber of Commerce and the Merrimack Chamber of Commerce.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.