About Visiting Angels NH

Learn more about the team at your local Visiting Angels

Meet Our Leadership & Team

Louise Murphy – Owner & Director

Since early 2009, Louise Murphy has proudly owned and operated Visiting Angels of Southern NH. Before entering the home-care field, she spent over 20 years in banking—first in commercial real estate and development lending, then as an investment banker. Through that work, she developed a deep commitment to exceptional client service and crafting tailored solutions for individuals.

Louise’s personal journey into caregiving began in 2007, when her father, Charlie, was diagnosed with Alzheimer’s disease. That experience opened her eyes to the true meaning of care and compassion—how caregiving is about more than tasks; it’s about dignity, connection, and empathy. Though Charlie passed away in 2013, Louise’s dedication to supporting families affected by Alzheimer’s and dementia remains strong. Many of our clients face memory challenges, and she finds great fulfilment in working with families to design meaningful, person-centered care that honors each unique client and caregiver.

Louise holds an MBA cum laude from Babson College and a BA in Mathematics from Smith College. She holds the Certified Senior Advisor (CSA) designation and a Certificate in Care Management from Boston University’s Center for Aging and Disability Education and Research. In 2020, she expanded her reach by partnering to acquire a second Visiting Angels location serving the Greater Boston/Cambridge area.

Office Team

Ann Millett – Director of Operations

Joining Visiting Angels in 2022 (after 15 years in orthodontic/dental practice management), Ann now leads day-to-day operations. Louise’s sister, Ann brings both professional strength and personal caregiving experience—having been hands-on with Alzheimer’s care in the family and recognizing the deep support needed for caregivers, clients and loved ones. She ensures our clients receive what they need and that our care professionals make a true difference each day.

Catherine ‘Katie’ Dion, SHRM-CP – Human Resources Director

Katie joined our team in 2011 after seeing first-hand the exceptional care delivered by Visiting Angels caregivers during her sister’s illness. She rose through the ranks from Scheduling Coordinator, and with a background in order administration and her SHRM-CP credential (earned in 2019), she now leads hiring and retention of care professionals, ensuring we bring in only the very best caregivers.

Samantha Steele – Manager of Client & Community Relations

Samantha, who joined us in 2023, has a rich career working with older adults—from in-home care to assisted-living, memory-care and nursing homes. She meets personally with prospective clients to match needs and caregivers, and serves as our Parkinson’s Foundation Site Champion, enabling us to serve clients facing that disease with specialized support.

Tracey Ardolino, LNA – Caregiver Success Specialist

Tracey joined us in 2019 as a care professional, became an LNA in 2021, and moved into her current role in 2022. With prior nursing-home experience and personal caregiving for grandparents, Tracey oversees training, mentoring and long-term success of our care professionals—making sure each one is well-matched to the clients they serve.

Alexis Millett – On-boarding & Recruitment Specialist

Alexis joined in 2022 as a part-time office assistant and quickly distinguished herself with empathy and dedication. She now manages vetting of care professionals, builds relationships with local LNA and nursing programs, and drives our recruitment pipeline. Alexis holds a BS in Business Administration (minor in Digital Marketing) from the University of Rhode Island.

Jennifer Falcone, LNA – Client Care Coordinator

Since joining in 2021, Jennifer has taken charge of client scheduling and ensuring every office interaction is positive and organized. With over 15 years in direct care and formerly a CNA, she brings experience, compassion and structure to our team.

Michael Murphy – Finance & Social Media Manager

Michael began in 2014 as a part-time office assistant, and today manages all client invoicing, payroll functions and social-media presence. His steady hand supports our financial operations and helps share our mission and stories online.

Treasa Zink – On-Call Coordinator

Treasa joined us in 2018 and handles urgent client or caregiver concerns during non-business hours. She also creates our monthly Caregiver Newsletter and holds a BS in Early Childhood Education from Eastern Nazarene College.

At Visiting Angels of Southern NH we believe that behind every great service, there is a dedicated team. From leadership to scheduling to recruitment to care-coordination, each person plays a vital role in helping seniors and families thrive in their own homes.