Client satisfaction is one of our top priorities at Visiting Angels. Our home care reviews and testimonials speak volumes about the dedication and genuine care we provide each and every day for families across the country.
From assisting with activities of daily living to offering emotional support and companionship, our caregivers dedicate themselves to fostering meaningful relationships and positive experiences. They create an environment where seniors thrive, and family members find peace of mind.
Please read below to learn about the experiences of our clients and their loved ones, and see why Visiting Angels is a trusted choice for home care.
What Our Clients Say About Us
Visiting Angels was a trusted partner in providing care to supplement hospice during my father‘s decline. Care supporting staff were upbeat, helpful and arrived as scheduled. Any scheduling issues were communicated in advance giving us time to respond. When my father’s care needs spiked, Visiting Angels was able to respond quickly to the change. They were a great part of our care plan and I’m very thankful for their help.
The team at Visiting Angels have been incredible. Everyone has been warm, caring, and very responsive to our needs. They return calls after hours when needed and have always been helpful. They worked directly with our insurance company and explained in detail what our options are. They are flexible when our needs change and always patient during a time when things aren't always easy for us. Most importantly, my father is so grateful for the care he is receiving from the hard working, loving nurses which is making it possible for him to live at home. Thank you to everyone at Visiting Angels.
The caregivers we’ve had are compassionate, trustworthy, and accommodating. Office staff are responsive to requests for changes in the schedule, and work with us to provide the best care. Highly recommend your first call be to Visiting Angels.
Visiting Angels has provided care for my mother for more than two years. At times, we have needed around the clock care, and at other times only companionship. VA has been responsive and professional at all times. I’d happily recommend VA for anyone in need of care for a loved one. VA allowed my mother to stay in her own home as long as possible.
Visiting Angels came recommended to us when we unexpectedly needed additional assistance in caring for my dad when he was sent home from the hospital under hospice care. Everyone we worked with from Visiting Angels was wonderful. Our "angels" were so kind to my dad, treated him with dignity, and became a part of our family. I highly recommend using Visiting Angels for additional support and care for your loved one.
Visiting Angels of York provided competent and compassionate support in caring for our mother who had Alzheimer’s disease. Through the many twists and turns of this journey, Visiting Angels were right beside us, partnering with us to meet each goal with patience and professionalism. We could not have managed without them, and we are forever grateful.
Visiting Angels has been such a blessing for us. The caregivers are so helpful and can take Mom on errands or to the doctor. They are wonderful companions and help put my mind at ease knowing someone is with her. The office is fabulous and flexible about scheduling and are always prompt and courteous with responses. I highly recommend Visiting Angels services!
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"Visiting Angels helped with caring for Dad (assisting with his eating) when all family members were going to be out of town for a few days. They came to meet us, Dad and Mom. They assured us that all would be well while we were away and they lived up to that promise. Mom was pleased with the individuals who came to their apartment. We would use Visiting Angels again." - Stan J "I contacted Visiting Angels in August to explore options for 24/7 in home care that would be needed for approximately 2 weeks while primary caregiver recovered from planned surgical procedure in October. Care was needed for 88 year old female with left side paralysis post stroke, in wheelchair, with urinary drainage catheter. Dennis Simerly met with us and completed home assessment within a week of my call. Donna Simerly met with us and reviewed specific care needs and processes we had in place to manage safely in the home. It is a challenge to provide staff for 24/7 care but Visiting Angels did it! We wanted to be able to keep family members in their own home safely—providing environment to allow healing and recovery from surgery for one while ensuring ongoing daily total care needs of the other was met. All of the CNAs that came into the home were friendly and prepared for the assignments. I would certainly contact Visiting Angels for home care should the need arise in the future. Thank you!!" - Jean D "I have been very pleased by Visiting Angels. The care givers have been wonderful support for my mother. Each one is gentle, kind and attentive to my mother's well fare. I have noticed that since they have started coming, my mother is talking more and forgetting words less. When we contacted Visiting Angels we had specific things that we wanted the care givers to do. I have been impressed that each caregiver attends to those things consistently. I highly recommend Visiting Angels" - Lucy S "We have been with Visiting Angels for over a year and have had wonderful caregivers throughout this time. We have had our regulars that are more like family and friends, they provide such support and I feel comfortable in leaving my loved ones my Mom and my Husband to do errands or having extra help with housekeeping chores and companionship for them. Donna and Dennis make sure we are always taken care of. Greatly appreciate their dedication to serving their clients and making sure of the fit between caregiver and the one getting the care. We have had superb caregivers that truly put their heart into what they do. Thank you Visiting Angels" - Stephanie T "Cindy is our Visiting Angel and she has been so great with my mom. She is conscientious enough to ask about her when returning to work, just to see how she did on the days she was off. Cindy makes sure my mom has a clean bed to sleep in every night and plenty of food to eat. She baths her and does her nails and always makes sure she does not wonder. Safety is a high priority. Cindy is never late, in fact, she arrives early. My mom and her are friends and that's how it should be. When I tuck my mom in bed at night, I ask her how her day was, she replies "Wonderful!" (You can even have your Visiting Angel spend the night if you would like!...Ours does at times if needed.) Also, we have had other VA's and they did a fine job, so you really cannot go wrong with the Visiting Angels. They pretty much are "heaven sent"!" - Tim T "My mom received excellent care! I had to change the schedule a few times and they worked with me and my mom was never alone. I highly recommend Visiting Angels if you need to find quality help for a loved one." - Leslie K |