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Renaissance Nashville Hotel
611 Commerce St.
Nashville, TN
June 18 (Tuesday): 7am - 4:45pm
June 19 (Wednesday): 7:15am - 5pm
June 20 (Thursday): 7:15am - 3:30pm
**Registration Cutoff is May 20, 2019**
Conference admission $699 per person.
Includes Monday Night Reception, breakfast
and lunch and conference guidebook.
Registration after June 10, 2019, admission is $749
Keynote Speaker: Dr. Chip Bell

Dr. Chip R. Bell is a world-renowned authority on customer loyalty and innovative service. Global Gurus ranked him in 2018 the #2 keynote speaker in the world on customer service; #1 in North America.

Dr. Bell is also is the author of numerous national and international best-selling books including Take Their Breath Away, Managing Knock Your Socks off Service, Magnetic Service, The 9½ Principles of Innovative Service and Customers as Partners. His books have been translated into over a dozen languages.

He has appeared on CNBC, Bloomberg TV, CNN, Fox Business, ABC, CBS and NPR Marketplace. His work has been featured in Fortune, Wall Street Journal, Financial Times, Forbes, Businessweek, Entrepreneur, Inc. Magazine and Fast Company.

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