Our goal is to reset the bar on senior home care quality and reliability and to redefine what senior care services provide. We treat everyone like they are our own Mom or Dad. It's nice to know they look at us as part of the family as well!
Here is just a sampling of the reviews we've received from the community just this past year:
"Our Visiting Angel, Donna, has been a godsend. She is kind, gentle, and patient with our Mom while making sure Mom gets the care she needs. Visiting Angels was able to start quickly. They have been reliable and easy to work with. We truly appreciate all their assistance."
Jana, Suffolk
Feb 19, 2025
For those seeking reliable and compassionate home care services, Visiting Angels stands out as a trusted choice. Their commitment to personalized care and community well-being makes them an invaluable resource for families in need. I trust Dean and staff with the safety and security of my loved ones!
John, Portsmouth
Feb 8, 2025
"Visiting Angels was exactly what I needed during a very difficult time for my family. Dean and Beverley were so helpful and reassuring before I brought my mother home on hospice. Rose Doswell, my mother’s caregiver, was with my mother only for a short time, but immediately connected with her and became part of our family. Rose treated my mother gently and kindly in her final days. I highly recommend Visiting Angels and am so thankful I found these wonderful people."
Jeanne, Norfolk
Dec 11, 2024
"I cannot express how grateful I am for the incredible care my mother received from Cindy Eldridge at Visiting Angels during her time in the ICU and on going stay at Norfolk Sentara. Cindy truly has been a blessing in what has been a challenging situation for our family. From the moment she arrived, Cindy treated my mom with the utmost compassion and respect as if it were her own mom. She not only prayed for my mother's recovery, but she also took the time to help her eat when the hospital staff was unable to provide the attention she needed. This personal touch made a world of difference. Living out of state, I felt helpless at times, but Cindy stepped in and became my eyes and ears. She frequently FaceTimed me with updates and allowing me to see my mom, which brought us immense comfort. Her dedication and commitment to ensuring that my mother was well-cared for and supported have truly been invaluable. I strongly encourage anyone with a loved one in the hospital, especially if you cannot be there in person, reach out to Visiting Angels. Her genuine care, constant communication, and kind-hearted nature mean so much. Thank you, for everything you've done! May God continue to use you mightily and Bless you all of your days❤️🙏. We are so grateful to have you!!! Xo"
Jacqueline, Norfolk
Sep 27, 2024
"My sister and I used Visiting Angels to help with my mother who has Alzheimers. From the first phone call requesting help to the team of caregivers, the whole experience was personable, compassionate and professional. The caregivers went out of their way to make our mother feel comfortable and connect with her, whether is was watching a TV show she enjoys, painting her nails or doing art projects. Having Visiting Angels helped ease our families minds knowing someone we trusted could help take care of our mother."
Meredith, Virginia Beach
Sep 24, 2024
"Spring was very personable and professional. Performed what I considered above and beyond what I expected. She was a joy!"
Marilyn, Norfolk
Jul 12, 2024
"The first thing I would say is that Theresa is truly a “Visiting Angel.” She adapts to our family as if she were always a part of it. From the very beginning she jumped right in doing her job as best for our situation. It came naturally to her. She doesn’t just dress Zachary, she takes pride and extra time in how he looks. Just like the old adage, “when you look good , you feel good,” her attention truly makes a world of difference. But this is only the beginning of her excellent care. Her personal touch of kindness and thoroughness extends to the tasks she takes on in the house including: laundry, vacuuming, keeping our home neat and organized. On top of keeping all of the medical appointments straight, she keeps me straight. What also shows Theresa’s character and strong work ethic is that she notifies the office to send another Visiting Angel if she is running late or stays over to fill in if necessary - just to make sure Zachary is well taken care of. If that’s not perfection then i don’t know what is! Theresa sets the standard for all other Visiting Angels."
Anthony, Norfolk
Sep 13, 2024
"Jennifer is wonderful with my husband. She goes through his exercises with him, does speech and art therapy as well as games such as monopoly and solitaire. She is empathetic and compassionate. Jennifer also prepares meals and does light housekeeping as requested. She now accompanies us to doctors' appointments and other activities to assist me with transporting him in his wheelchair and with transferring him in and out of the car, etc. We think of Jennifer as a member of our family."
Sharon, Norfolk
Jul 12, 2024
“All Angels are excellent … good manners, interesting, and most professional! We love Tenisha as her level of expertise is so helpful. She goes with us to medical appointments to help get Paul in and help me remember all the concerns … PET scans, MRIs and even while in surgery to sit with me. Today she is helping Paul make his special soup. She supervised exercises and keeps appointments on the whiteboard. She cooks a really good breakfast too. We really like Victorine who comes in evenings as she loves to cook. We are gaining weight! She gives Paul a good washing before bedtime and is patient with getting the pillows just right. She has experience with feeding tube with a family member so she can give me encouragement. We really like Samantha. She is a great conversationalist and that is PT FOR THE BRAIN! Tina goes with us to church and for the Sunday ride. She encourages Paul to talk about current events. When a caregiver doesn’t come, the replacement comes in as if they know exactly what to do. And they do. We have used the Angels for about 18 months. MARYLYNNE assisted me with foot injury and advised me to go to the ER. She then finished dinner for my husband, the client, readied him for bed, kept him reassured, and kept in touch on my progress. She is a true professional! Thank you!"
Alice, Portsmouth
Jul 11, 2024
“We used Visiting Angels for a family member and we were super happy with their staff and services for the 7 months that we had them. Aurelia was our main caregiver and she was absolutely the best. She attended to all needs and truly put her heart into her job. She is an amazing person and anyone would be grateful to have her helping them.”Michael, Norfolk
Jul 11, 2024
“Robin, my father's caregiver is really goodwith my father. She doesn't let him get away with cheating and not doing what he isn't supposed to do that could hurt him. I like Visiting Angels because they screen their employees thoroughly and I haven't had any problems with them."Nancy, Norfolk
Jun 28, 2024
"Visiting Angels is by far one of the most rewarding companies I've ever worked for. The office and staff go above and beyond to ensure their employees have the appropriate tools and resources needed to provide physical and emotional care for their clients. Their compassion for their clients as well as their employees is exceptional. I would definitely recommend working with Visiting Angels if you're looking for a gratifying career!"
Kia, Norfolk
Jul 8, 2024
“Visiting Angel’s improves my life immensely. When Dean and Anne-Marie came into my life on that day I was lying in bed at rehab, they flew in with wings and I’ve been blessed ever since. I’m not very well at my age, but my angels know me and know what I like.
I love Janine because she comes in, and without even asking her she takes the initiative. She is so kind, she does so much without me asking. She encourages me to do my exercises, I love her to death! She is one of the best Visiting Angels has got, truly an angel! She says, "if I see it needs done, I will do it." It’s the littlest things that she does that I don’t have to ask her to do that I’m so grateful for. She’s wonderful. She makes a world of difference.
I wouldn’t be here without everything Dean has done for me. I would be in a place I wouldn’t like. Anne-Marie has become like a daughter that I wish I had. I remember the first time she came to see me in rehab. She came into me, a complete stranger sitting in bad shape and gave me a hug and kissed me on the cheek and assured me I would be okay, she’s got a heart. It’s not just a job for her.
Every day I look forward to 5 o’clock when my Angel comes. The name Visiting Angels makes me laugh, because Geri, Gigi, Janine, Anne-Marie and Dean all have wings. I know I wouldn’t be here if I didn’t have my Angels.”
Patricia, Norfolk
Jun 19, 2024
“Awesome company. I would be lost without my aide Julie. She goes above and beyond to take care of me and that is a lot. I need help in all aspects of my life physically and mentally. I suffered an injury that left me paralyzed so need lots of help. She is always willing to do anything that needs to be done. Thank you Visiting Angels.”
Sam, Norfolk
May 27, 2024“Ms Celia is the best caregiver of my vet friend. I am disabled as well but not a vet. Ms Celia cleaned the areas of my house and is a God send. I take care of my vet friend but she goes over and beyond what is expected in giving me help to make sure my friend is bathed and well fed. I have limited ability due to severe pain disorder. Ms. Celia is absolutely the best, even better than other helpers from other companies.”Richard, Chesapeake
May 25, 2024
“Visiting Angels has been instrumental in making the transition for my mother to her new apartment smooth. Their staff is friendly, quick to respond and helpful. Donna is extra attentive with my mother and communicates well with me.”
Rebecca, Suffolk
Feb 29, 2024
“I just had to come back and say how AMAZING Donna is!! She is now my dad’s caregiver and she is simply the BEST! She is so caring and so patient with my dad. She always brings him things like snacks or smoothies. She is so generous and so caring. I consider Donna one of our family now. She makes sure my dad is happy, clean, and well fed :-) She is the best caregiver I’ve encountered so far! I had to come back and share this review to give her the credit she deserves.
Thank you, Donna for being you! And thank you Visiting Angels! Visiting Angels is great! Caregivers are caring and supportive. Very kind. Not only do they care for your loved one, they care for you as well ensuring you know that you are always supported! Sherri is simply amazing! Kim, the scheduler, is always very responsive and does her best to accommodate your requests. And Dean is a hands on boss who comes by often to see how things are going. I would definitely recommend them for your caregiving needs.”
DMM, Suffolk
Oct 14, 2023
“I’m very pleased with Visiting Angels. They are very customer centric and responsive to my needs. Specifically, Ms. Ernestine Lopez is a phenomenal caregiver to my mom. She’s always on time, she’s consistent with wellness support for my mom such as blood pressure checks and incorporating physical activity into my mom’s day. Ms. Lopez has incorporated creative ways to assist my mom with recall which makes my mom feel in control. Ms Lopez is conscious about my mom’s health and she treats her like a family member often surprising her with sweets and treats. She is very patient and kind and that speaks to her professionalism. My family is overjoyed and at peace due to Ms Lopez’s outstanding work ethic."
Melanie, Portsmouth
Sept 15, 2023
“We had an excellent experience with Visiting Angels (Hampton Roads, VA). The people were great and did a fabulous job aiding my father during his time of need. The best part of Visiting Angels was the owner Dean L. He went above and beyond on MULTIPLE occasions to ensure that dad received the best care possible. This included taking shifts himself and also bringing my dad to almost all of his appointments. For Dean this is more than a job, it is his calling, and he is wonderful at it. THANKS for everything and well done sir.”
Sean, Portsmouth
Aug 27, 2023
"So grateful for the wonderful help I received from Dean and the Visiting Angels team when I was caring for Mother. I observed firsthand how Dean cares for his clients like family! When I was in need of help due to an impending snowstorm, Dean and his RN even came to my home as flurries were starting to fall. He and his team provided the assistance I needed to keep Mother at home when her care became too difficult for me alone! Thank you, Dean and Visiting Angels! 💕"Darlene, Chesapeake
Jul 21, 2023