Questions to Ask When Interviewing a Senior Care Agency in Norfolk
If you’re looking for at-home senior care for a loved one, Visiting Angels® Norfolk, Portsmouth, and Suffolk can help. We understand how important it is for you to have your questions about senior care answered before you commit to working with a particular home care agency. We offer free care consultations throughout the Norfolk area, including Portsmouth, Suffolk, and nearby towns, to address the concerns of potential clients and ensure that they have confidence when they choose us to care for a loved one. Read on to learn more about some questions you can ask us and other care agencies in your area in order to have peace of mind as you help your loved one get started with an at-home caregiver.
Learning More About a Senior Care Provider in Norfolk
It’s important to interview senior care providers in person as you research the options in the Norfolk area. That way, you’ll have an opportunity to ask critical questions such as the following:
- What are your hiring requirements when recruiting caregivers? At Visiting Angels Norfolk, Portsmouth and Suffolk, we aim to hire caregivers who have a solid background in senior care and skills that will allow them to provide a wide range of care services.
- How do you screen caregivers during the hiring process? Choose a care agency that checks the backgrounds of caregivers using legitimate databases rather than unverifiable agencies.
- Is your agency both bonded and insured, and does it have the appropriate licensing? These three elements are essential to ensuring that you have peace of mind when your loved one is being cared for.
- Does the agency offer opportunities for continuing education for caregivers? It’s best to select a care agency whose caregivers are prepared to handle specific needs. Through advanced training programs in Palliative Care and Alzheimer’s Care, we offer our caregivers the opportunity to expand their knowledge and develop their skills.
- If I feel a particular caregiver is not a good fit, can I have a replacement? We understand that at-home care is very personal, and we’ll take the time to find a suitable caregiver match for your loved one. However, if you’re unsatisfied with your initial caregiver, we’ll work with you to find an alternate so that you’re completely comfortable with your loved one’s situation.
For more information about our senior care services, call Visiting Angels Norfolk, Portsmouth, and Suffolk to set up a free care consultation in Norfolk, Portsmouth, Suffolk, or a neighboring community.