Questions to Ask When Interviewing a Senior Care Agency in Birmingham
When a loved one can no longer live at home independently, home care is a great option. But choosing the right senior care agency in the Birmingham area can feel daunting for many families, especially if they have never gone through the selection process before.
At Visiting Angels® Birmingham, we’ve worked with hundreds of families over the years, and know what it takes to provide exceptional care on a consistent basis. When interviewing agencies for your loved one’s home care needs, we encourage you to ask questions that can ensure the right fit, including:
What services does the agency offer? While your loved one may only need help with housekeeping right now, needs can change. Choosing a senior care agency that can accommodate a wide variety of needs, such as Visiting Angels Birmingham can prevent the need for finding another agency when your loved one's needs change.
When are their caregivers available? Again, look beyond immediate needs in anticipation changes in your loved one’s schedule. Seek out an agency that has caregivers available 24 hours a day, seven days a week, including overnight, holidays, and weekends.
What are their hiring requirements for caregivers? For example, along with conducting thorough background and criminal checks, Visiting Angels Birmingham seeks out caregivers with previous senior care experience as well as traits we feel are essential to superior care, including compassion, kindness, and the ability to deliver quality care with dignity and respect.
How will a caregiver be selected for your loved one? Choosing the right caregiver for your loved one is just as important as finding the right agency. At Visiting Angels Birmingham, we know the skills, qualifications, and personalities of our caregivers, and we take the time to learn about your loved one’s needs and preferences to ensure a perfect caregiver match for your loved one.
How does the agency monitor the quality of home care? Will they call your loved one to check-in, make home
visits,or a combination of both? A reputable agency will check-in with you and your loved one on a regular basis to ensure the highest level of care at all times.
Trusted Senior Care from Visiting Angels Birmingham
At Visiting Angels Birmingham, we understand that finding a senior care agency you can trust can be overwhelming. That's why we make the process as straightforward as possible. We offer free in-home consultations to answer questions about our services and caregivers and would be pleased to customize a care plan for your loved one with no obligation to begin care.
Call Visiting Angels Birmingham today at (205) 719-1996 to learn more our senior care services available to seniors in Birmingham, Trussville, Pell City, Gardendale, Alabaster, and the Birmingham Metro Area.