Our Staff

Whether you are looking for dedicated support or have questions about our services, our compassionate team is here to guide you every step of the way. Just give us a call at 570-800-5270 at any time.

Meet our Team

SUSAN KAHLAU, CEO and Owner of Visiting Angels Forty Fort, Scranton and Lewisburg Offices - is a graduate of Bloomsburg University. Susan has spent the last 18 years helping to improve the quality of life for seniors both in the community and in the home by focusing on providing the highest quality of care and accountability. The goal of her business is to build long relationships between families and their caregivers. This results in improved quality of life among seniors and a healthier work-life balance among their families.

RENEE, LPN Director of Operations - Renee’s role is to oversee all aspects of Visiting Angels Operations. “My goal is to achieve operational excellence to ensure that our clients’ needs are met and they remain comfortable in their home with a caregiver that meets their individual needs.”Renee is also a nurse and has worked in Healthcare since 2008 when she began her career as an “Angel” with Visiting Angels.

SUMMER, Marketing Liaison - Summer McLaughlin is the Marketing Liaison at Visiting Angels. With a background in Business Development at a Drug and Alcohol Treatment Facility,Summer brings a strong understanding of the challenges people face when seeking support. Helping others especially those who struggle or cannot advocate for themselves is at the heart of everything Summer does. She passionate about creating positive experiences for both clients and caregivers, and takes pride in making every interaction kind, organized, and supportive. Outside of work, Summer enjoys ice hockey and going to concerts, which keep her energized and inspired.

KATIE, Schedule Supervisor - Katie has twenty-five years experience in the healthcare Industry. She started her career as a Direct Services Provider, caring for adults with developmental disabilities. Throughout her career, Katie held the following positions: Direct Support Professional, Lead Staff and Program Manager for large community homes. Katie was also an active member of the Safety Committee. She came to Visiting Angels as a Care Scheduler in 2019 and was promoted to Care Scheduler Supervisor in 2020. “I plan to continue to achieve the goals I set for myself. I enjoy assisting in building strong relationships between the clients and their caregivers.”

KAYLEIGH, Care Scheduler - Kayleigh has been working in Mental Health for 7 years in various positions including case management. Kayleigh earned her BA in Psychology with a minor in Sociology from Bloomsburg University and is currently working toward her Masters in Social Work from Widener University. Kayleigh joined Visiting Angels in 2023. “My goal is to contribute compassion and empathy to our clients to ensure they receive the best care possible”. Kayleigh is married and is a proud cat-mom.

GABRIELLA, Care Scheduler - Gabriella holds a Bachelor's degree in Theatre and Communications with a minor in Public Relations from East Stroudsburg University. For six years, she owned and operated a successful housekeeping business, building strong relationships and learning the importance of trust and consistency. To make a deeper impact, she transitioned into home care care-driven by a genuine desire to support those facing daily challenges and serve the caregivers who make a difference every day. Now, as a care scheduler, Gabriella combines compassion, communication, and organization to ensure both clients and caregivers receive the support they need.

ABIGAIL, Care Scheduler - Abigail has 19 years experience in the healthcare Industry. She started her career as a Human Resource Assistance & Administer Assistance in 2005 in a Home Care agency in Massachusetts. Throughout her career, Abigail held the following positions: Intake Specialist, Care Coordinator, Authorization Specialist, Care Scheduler. With patience, caring and empathy, Abigail enjoys supporting aging clients, acknowledging their invaluable wisdom and respecting their need for dignity. Beyond physical needs, true elder care means ensuring our seniors feel valued, connected, and secure in their golden years. Abigail's goal is to make a difference and unforgettable impact in the lives of others. Abigail is a loving, caring, devoted mother of 3.

KATELYN, Recruitment and Retention Coordinator - Katelyn is a recent Bloomsburg University graduate with her bachelors in Accounting and Criminal Justice. Katelyn completed a summer internship with Visiting Angels and is excited to return. She enjoys helping people and Making a Difference. She is excited to help Make a Difference in our caregivers' lives.

Angels.

SARA - Sara comes to Visiting Angels with five years of experience in the home care field, where she has developed strong skills in scheduling, conducting in-home assessments, and fostering meaningful relationships with both clients and caregivers. Prior to her work in home care, she spent more than a decade in the mental health field, gaining valuable experience supporting individuals with diverse needs.