Meet the Team

When you pick up the phone to give us a call, you'll most likely hear the cheerful voice of one of our team members below! This is the home care team 'behind the scenes' that provides guidance and support to our clients and caregivers. If you ever have questions regarding our services or agency, just give us a call at 865-531-4833.

Dan Pope – Director/Owner

Dan started the Knoxville Visiting Angels Franchise in 2007 after working 26 years as a Corporate Management Accountant. Dan conducts all new client Consultations and is "hands-on" with all accounting functions. Dan willingly steps in to assist the Administrative Team as needed.

Shannon – Client Care Coordinator

Shannon is originally from Hoover, AL, and joined the Visiting Angels Knoxville family in August 2023 as a Caregiver before assuming the role of Client Care Coordinator in May 2024, where she strives for excellence in developing and building relationships with both clients and employees. Shannon's responsibilities also include recruiting and hiring, as well as assessing the needs of prospective clients.

Darlene – Office Manager

Darlene is from Kingsport, Tennessee, and began a career with Visiting Angels in January 2020 as HR Manager before assuming the role of Office Manager in September 2021. Darlene's responsibilities include EE Interviewing/Recruiting, Social Media Liaison, customer service, and overall problem resolution. Darlene keeps the office running like a well-oiled machine.

Maranda – Weekend Administrative Services Coordinator

Maranda is from Maynardville, Tennessee and joined the Visiting Angels family in February 2022. Maranda previously worked in the industry as both a Caregiver and Program Coordinator. Maranda is a "Weekend Warrior" and provides support to weekend clients and employees. Maranda also manages state required documentation and supports HR functions as needed.

Sandy – Bookkeeper/Office Assistant

Sandy is from Clinton, Tennessee, and joined Visiting Angels in December 2018. "The Velvet Hammer" is detail-oriented, organized, and eager to help her team. Sandy's responsibilities include accounts receivable, collections, payroll, and billing. Sandy also provides administrative support to the other office team members.

Interested in joining our team? We're hiring caregivers!

Are you dependable, cheerful, and have a genuine passion for caring for others? If so, consider a career in home care. As a Visiting Angels caregiver, you can enjoy competitive pay, flexible hours, a supportive staff, and more! Visit our employment page to learn more.