Helping Families Navigate Dementia with Confidence and Compassion

Visiting Angels Lake Norman, NC proudly supports the CMS GUIDE Model, a national initiative led by the Centers for Medicare & Medicaid Services (CMS) dedicated to improving the lives of individuals living with various stages of dementia and the caregivers who assist them.

What Is the GUIDE Model?

The Guiding an Improved Dementia Experience (GUIDE) Model is an innovative Medicare-supported program designed to help families care for loved ones with dementia at home. It provides expert guidance, caregiver support, and respite services at no additional cost for those who qualify.

Is There a Cost?

For eligible Medicare beneficiaries, GUIDE services are fully covered by Medicare. There is no cost to the client for services provided under the GUIDE program.

Eligibility Requirements

You may qualify for GUIDE services if:

• You have traditional Medicare Part A & B, and you are NOT on a Medicare Advantage plan, PACE program or receiving hospice care.


• You have a diagnosis of dementia confirmed by a clinician. It is possible you may qualify if you have an early memory loss diagnosis.


• You live at home or in the community (not in a nursing home or long-term care facility).


• You voluntarily align with a participating GUIDE provider.

How Visiting Angels Lake Norman, NC Works With GUIDE

Proudly serving Cornelius, Huntersville, Davidson, Mooresville, Statesville, Denver and Surrounding Communities , we collaborate with GUIDE-approved providers by CMS in your area to offer personalized, home-based dementia care, which may include:

• Personal and companion care services
• Respite support for family caregivers
• Care coordination and service navigation
• Community resource referrals

Specialized Dementia Care Training

At Visiting Angels Lake Norman, NC, our caregivers have access to ongoing training resources to support individuals living with Alzheimer’s disease and other dementias. Our training focuses on:

• Preserving independence and dignity
• Creating daily routines that bring comfort and meaning
• Communicating with compassion—especially when words are gone
• Recognizing behaviors as expressions of emotion or need
• Reducing safety risks such as falls or wandering
• Providing gentle assistance with personal care needs
• Adapting care as dementia progresses
• Offering comfort and presence through the final stages of life

Caring For Someone With Dementia Takes More Than Skill—It Takes Heart

From the first signs of memory loss to the final stages of life, Visiting Angels Lake Norman, NC offers understanding, compassion, and unwavering support for families.   

Participation in the CMS GUIDE Model and other programs described may vary by location. Please contact your local Visiting Angels office to confirm availability.