Visiting Angels really lived up to their name by providing excellent care for my 92 year old mom, extending the time she was able to live at her home. Despite not being able to do many physical things, my mom was very reluctant to have help. I live 1500 miles away and knew that there were going to be many challenges finding help for my mom. Both Margaret and Laura at Visiting Angels worked hard to overcome these challenges. I found Visiting Angels to be caring, professional and reliable. Karen, one of the Angels who helped with my mom, truly lived up to the "Angel" name.
Due to a series of falls and declining health, my mom is no longer able to live on her own. I am really grateful that this organization gave her that extra time at home.
"Thank you" Visiting Angels!-- C. F.
I recognize that trying to provide in-home services can be very difficult, especially when you are trying to help two head strong women like us. But working together [with Visiting Angels], we found the most wonderful caregiver in Karen G. She has been invaluable to our family and home. Her high energy level, capable attitude and consultation have been great for me. When I have taken time for respite, I have felt confident that Karen would take charge and be certain that mom was watched after at least as well as I could have. Her kindness, concern and tolerance have given mom a wonderful friend and companion.
-- Kat Y. Gurnee, IL
We want to express our complete satisfaction in our experience with VISITING ANGELS.
We used VISITING ANGELS during two different periods. The first was to help Joy get organized with her personal and record keeping tasks. Then, after her accident that resulted in a two month hospital stay, Visiting Angels helped with her rehab to get back into the swing of everyday activities.
The caregiver ANGELS that were assigned to her were all exceptional. We could not have asked for more in the way of congeniality, efficiency, and sincerity. Thank you very much for the work you did to coordinate home care.
With great sincerity,
-- Jon A. Vernon Hills, IL
My experience with Visiting Angels (in Lake County) has been wonderful!
The level of care was exactly what my father needed. VA was flexible with our changing schedule and provided highly a talented caregiver who truly CARED for my father. VA was affordable as well.
I would strongly recommend Lake County Visiting Angels to any family needing care for an elderly family member.
-- Jim K. Waukegan, IL
A year ago we noticed things about our mother that we could no longer ignore, even after her insistence of not needing any help. Your agency was the first we turned to. I was impressed from the beginning with the kind and patient manner used and your thorough screening process. You asked questions to pinpoint the types of needs that were special only to my mother… things I wasn't even thinking of.
You even offered advice in how we could help my mother see the need for such an agency specializing in home care. "Let's just try it, Mom. And if you don't like it, we can discontinue the service." I write this so that others might benefit from our experience and success. My mother turned up her nose in reluctant acceptance. After a month, she readily agreed, "Oh yes, I like the way things are going. Yes, I want to keep it this way."
-- Family of Charlotte F. Antioch, IL
Keeping my mother in her own home, with a service designed just for her needs, was a God send. The continuing communication between Visiting Angels and family helped make this a success. We adjusted for new needs, tweeking the program as necessary. If there had to be a change in care giver because of conflicting schedules, then Visiting Angels staff oversaw that change. The Owner often visited the house, checking up on things. The agency would contact me to see how my mother was adjusting.
I would highly recommend Visiting Angels to help with home care for your loved ones. It is a safe and wonderful option to assisted living facilities. I will not forget the relief I felt after getting things in place for my mother's in-home care.
-- June N. Antioch, IL
I want to thank you so much for hanging in there with me during Joe’s devastating disease [ALS]. Thank you also for the contribution you made to the ALS Association in Joe’s memory. You are so thoughtful.
-- Jane W. Vernon Hills, IL
I would recommend my Visiting Angels caregiver for future home care .My mother enjoyed the companionship and the ability to stay in the home of a family member. It was a positive experience for both my mother and my family.
-- Donna F. Mundelein, IL
I just wanted to drop you a note thanking Visiting Angels and the care givers that worked with my mother in her home in Grayslake. Vicki, Janet, and Sarah all provided the supervision, assistance, meal preparation, and companionship that my mother needed while she stayed in her home. We appreciate their efforts!
-- Jon C. Waconia, MN
Thanks again for providing home care on short notice. You were very accommodating. It really made my mother in law take stock and motivate her. After your care, she is doing so much better [taking her meds and eating good meals]. We appreciate all of your efforts, and will recommend you to anyone in need.
-- Marie B. Antioch, IL
I really like you. You respond quickly and with great compassion to my needs.-- Helen H. Lake Forest, IL
Dear Visiting Angels
First of all I would like to thank you for all your wonderful support and care that you all provided to my father and family! We would not have survived this summer and fall without your services, compassion and care. You all are truly amazing people! I am grateful for all you have done for us. I have passed along your business card to a few friends that are approaching the same type of situation as we have had this summer, or are caring for aging parents that may need services in the future. Nothing but praise for all of you.
... I regretfully have to say that we will no longer need your services, but will refer anyone that comes our way and sing your praises for all you do not only for your clients but their families as well. If for any reason you need to provide references to new prospective clients, Please please please considering using us as a contact!
Once again, Thank you for all you have done for my father and family. You truly are amazing people who provide an amazing service to those in need!-- Kacy & Laura F
I appreciate Gerry's help with my mom. My mom is really enjoying the time they spend together. Gerry is very good about getting my mom out and doing things. Thanks so much for all your organization does.
Thank you for the gift of the tree planted in Mom’s name. It means a lot to the family. But what means more is the care that Mom received in your care. I can’t say enough about how pleased we were with the gift Visiting Angels gave us – the peace of mind knowing that Mom was receiving quality care. From the very beginning, your “Angels” help Mom through the transition of Dad’s death. They provided companionship and practical help with day today tasks. We especially appreciated the fact that when there were changes in Mom’s needs (when she fell and needed 24 hour care and when I called about needing help at dialysis) you were able to respond quickly to help us. We will always speak highly of your organization and recommend Visiting Angels to anyone who needs this service.-- Sherry and Flor Matuszak