Frequently Asked Questions

For many families that we meet, the initial stages of considering senior care options are the most stressful. This is completely understandable as we only want the very best for our loved ones, and this situation forces us to place trust in others. Additionally, home care is just one option you have available for senior care, and you want to ensure you choose the one that’s right for your loved one’s situation.

These can be heavy-hearted topics for families to think about, and at times, the process can feel overwhelming. Visiting Angels of Bartlesville is here for you! Our website is a resource for you to take advantage of, full of incredibly helpful articles in our blog, and information to educate you on your options, and how in-home care services with Visiting Angels works.

Take a few deep, calming breaths before reading on to answer some of your immediate questions and concerns. Then, call us at 918-333-7400 to talk to us one-on-one, so we can guide you further, because you don’t have to do this alone. Aging is a journey, and caring for our elderly community members is what our care team excels at. If you decide to work with Visiting Angels of Bartlesville, you’ll have our entire team as your partner in caring for your loved one.

Home Care FAQs Specific To Visiting Angels Bartlesville

About Home Care with Visiting Angels Bartlesville

Q: What exactly is in-home care?

A: In-home care is a type of service that provides non-medical care inside the home (or wherever a client calls home). It differs from home health care, which is medical support provided by certified health professionals in the home. Caregivers with Visiting Angels Bartlesville will not provide medical assistance, including administering medications or helping with wound dressing. In-home care exists to help individuals live at home as they wish by supporting them with daily living activities, while also providing a reliable companion to oversee safety and well-being.

Learn more about home care with Visiting Angels of Bartlesville.

Q: What type of support can Visiting Angels of Bartlesville provide?

A: Our agency provides non-medical, in-home support to elderly adults and adults with disabilities, living within our service areas around Bartlesville, OK. The support we provide enables people to continue living at home, despite facing certain challenges that make it difficult for them to maintain independent living. This includes a range of services, including personal care to maintain hygiene, comfort, and cleanliness. It also involves assistance with housekeeping, which can be challenging or unmanageable under certain conditions. Additionally, it includes round-the-clock oversight and support for individuals living with chronic physical or cognitive conditions.

Discover our extensive list of services we offer, including options to view each in further detail.

Q: Can my loved one still work with a Visiting Angels caregiver if they already live in assisted living or a nursing home?

A: Yes, Visiting Angels of Bartlesville caregivers also work with several clients who live in permanent senior housing solutions like assisted living and nursing homes. Families find a benefit in using us as additional support because we offer one-on-one care, which is not typically provided by most senior care facilities.

Q: How do I know if home care is right for myself or a loved one?

A: If you’re unsure about whether or not a loved one needs extra care, there are several signs you can watch for that might indicate a need for support. This video from Visiting Angels offers 5 signs to look for:

If you know your loved one needs assistance, but you’re deciding between using in-home care or moving them into assisted living or a nursing home, this video explains the differences between these options:

We also have a video useful for those who are apprehensive about discussing home care with their loved ones:

Getting Started with Home Care

Q: What is involved in the process of getting started with home care with Visiting Angels of Bartlesville?

A: If you’re interested in getting started with home care with our agency, give us a call at 918-333-7400 to talk with someone from our care team. From there, this is what you can expect:

1. We’ll ask you a few basic questions about yourself and your loved one who needs care to ensure we can provide the best assistance for you.
2. We’ll schedule a free in-home consultation with a member of our care team for you and your loved one. This consultation will take place at your loved one’ home, or wherever care will be provided.
3. Attend the consultation and thoroughly discuss your loved one’s needs, preferences, schedule, health conditions, and other important factors with our care team.
4. A care coordinator from Visiting Angels Bartlesville will review all of the information provided during the consultation and create a personalized care plan for your loved one.
5. Once you and your loved one agree on our proposed care plan, we’ll ask you to sign a client services agreement.
6. We’ll assign an Angel caregiver to your loved one who we believe best fits their needs. Everyone meets, and care begins, following the agreed-upon personalized care plan.

Q: How quickly can we begin care with Visiting Angels? What if I need services immediately?

A: Although it sounds like a lot of steps above, it’s actually a very simple and fast process! Typically, care can be started within a few days of contacting us. In some scenarios, and under the right conditions, we can start care sooner. Let us know if you have an immediate need, and we will do what we can to help!

Agency and Caregivers at Visiting Angels Bartlesville, OK

Q: Why should I trust Visiting Angels of Bartlesville with my loved one’s care?

A: Let us answer this by saying, we know just how scary this choice can be. Many of us have actually been in your shoes before with our own loved ones. In fact, that’s why most of us joined this industry. We understand the worry and uncertainty that goes into choosing a home care provider, and we encourage all families to research their options thoroughly.

Visiting Angels Bartlesville has been serving area residents of Bartlesville, Dewey, Nowata, Ramona, and nearby areas since 2011 (see our full list of service areas). Our agency is one of three owned by local Page Cole, who has established a reputation as a leader in senior care and advocating for access to higher-quality living for seniors. He owns two other nearby locations, Visiting Angels of Southwest Oklahoma City and Visiting Angels of Tulsa. Get to know more about us and our agency.

There’s a lot that goes into earning trust throughout our local community, from having actual positive experiences to provide references, to prioritizing continued training in senior care, to seeking out the best of the best in high-quality caregivers. We’re dedicated to maintaining the high level of trust we’ve earned from our clients and their families, who have experienced firsthand what makes Visiting Angels Bartlesville different.

Q: What can you tell me about your caregivers and their experience?

A: Our caregivers are truly worthy of the title we give them around here - Angels. Our agency goes to great lengths to ensure we hire qualified home care providers with the hearts of angels. A few key points regarding Angel caregivers with Visiting Angels Bartlesville:

• They are certified as Home Health Aides (HHAs), Certified Nursing Assistants (CNAs), and Long-Term Care Aides (LTCAs).
• They’re experienced in providing care to adults with dementia, Alzheimer’s, Parkinson’s, cancer, stroke recovery, limited mobility, and other disabilities.
• Caregivers are trained in HIPAA privacy information, infection control and blood-borne pathogens, recognizing elder abuse and neglect, and caregiver roles and responsibilities.
• They are innately kind and compassionate individuals who have demonstrated a history of helping others.
• They live locally in the same areas that we serve throughout Green Country.
• All have passed extensive background and reference checks before joining our team.
• They regularly receive positive reviews from clients and their families. In fact, many of them refer to their loved one’s caregiver as “part of the family”.

Cost and Payment Options

Q: How much does home care cost?

A: The cost of in-home care varies based on individual needs. Some people require temporary or limited care, while others require extensive, 24/7 care. During your in-home consultation with our team, we can address additional questions you have regarding costs. We’ll be able to present you with a final cost proposal once we’ve created your personalized care plan and know all the details on the type of care and schedule you’ll be working with.

Q: What types of payment options do you accept?

A: Visiting Angels of Bartlesville works with families to make in-home care an option for everyone. We accept private pay, long-term care insurance, workmen’s compensation, and veteran benefits. We do not accept Medicare, Medicaid, or health insurance.

Safety Concerns

Q: What types of safety measures can I expect from you?

A: We prioritize the safety of our clients in everything we do at Visiting Angels of Bartlesville:

• We conduct regular check-ins by phone and unannounced supervisory visits to ensure that caregivers and staff consistently adhere to our high standards of care.
• Our agency is fully licensed, bonded, and insured by the state of Oklahoma to provide “hands-on” care.
• We use a system that alerts us 24 hours a day if a caregiver clocks in over 10 minutes late.
• We voluntarily pay for a non-required, five-panel drug test on our staff, and perform fingerprinting for national background checks before hiring.

Contact Visiting Angels of Bartlesville for More: 918-333-7400

We hope this information has brought some clarity to your current situation. Nothing compares to speaking directly to our care team, who can continue to answer your questions and direct you on your next best steps. Reach out to us at Visiting Angels in Bartlesville today, so we can work together to find a solution that fits your loved one’s needs like a glove.