About Visiting Angels

The West Springfield franchise of Visiting Angels has announced that Michele Anstett, co-founder of the business, has transitioned to full ownership and assumed the role of President and CEO. Visiting Angels offers in-home care services to elderly and disabled adults throughout Western Massachusetts. Anstett started the business in 1999 with her business partner, Joe Arduino, and served as the chief financial officer (CFO) for the past 20 years. Arduino recently retired, and Anstett has since assumed the role of full ownership, president, and director. 

            Since 1999, the home-care industry has changed dramatically in the Pioneer Valley and Greater Springfield Area. Anstett’s experience growing the business for the past 20 years in an evolving sector makes her uniquely equipped to handle the modern challenges of the industry and successfully direct the business. Anstett’s franchise was the ninth franchise in the Visiting Angels network, which has since increased in size to over 400 agencies internationally. With her guidance as co-director and CFO, the franchise has grown to provide over 70,000 hours of care annually, helping seniors to maintain a sense of independence, dignity, and quality of life in their own home setting. Anstett brings dedication, compassion, experience, and attention to detail to the role – fundamental skills for successful leadership in the ever-evolving home-care industry. 

Now, with over two decades of servicing the Hampden County region, Visiting Angels has helped over 2,000 seniors maintain a sense of independence, dignity and quality of life in their own home or assisted care setting. While Visiting Angels has grown since 1999, they continue to build lasting relationships by offering that same, family-like compassionate care and dependability since day one.

Visiting Angels provides in-homecare, senior homecare, elderly care, Dementia care and Alzheimer's care in Southampton, Westfield, Southwick, Holyoke, West Springfield, Agawam, Chicopee, Springfield, Indian Orchard, Longmeadow, East Longmeadow, Wilbraham, Ludlow, Feeding Hills and Montgomery.  The franchise covers the entire Greater Springfield Area and most of the Pioneer Valley region.

Visiting Angels West Springfield can be reached at 413-733-6900 to request more information about in-home care services for your loved ones or to inquire about current employment opportunities (LPN, CNA, and HHA).

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.