VISITING ANGELS WEST SPRINGFIELD, MA 413-733-6900
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Visiting Angels Home Care Reviews & Testimonials
CDC Updates
Get the latest information on COVID-19 from the Department of Health

Serving Springfield, Westfield and Hampden County, MA

Visiting Angels West Springfield, MA
33 Westfield St
West Springfield, MA 01089
Phone: 413-733-6900

Visiting Angels Home Care Reviews & Testimonials


The reviews and testimonials about Visiting Angels are an important way for us to receive feedback so we can be assured our caregivers are providing the best possible home care and take action where needed. We'd like to thank those who so readily share their home care reviews and share some of them with the public. Here is just a small sample of some of the reviews we've gotten for Visiting Angels.


 

"Visiting Angels has allowed me to help mom stay in her home, close to me. We can still have dinner together and share our daily lives. They have helped me move mom from rehab to her home twice and done so at a moment's notice seamlessly. The people who help mom dress, prepare her breakfast and lunch and now help her through the night do so with warmth and gentle caring. They are an extension of me. I am so grateful for their attention to mom's needs and mine. They have been patient guides on this journey with my mom. While I am mom's caregiver, Visiting Angels has allowed me to continue to be mom's daughter too."

- Lesley B.

 

"Someone once said…”getting old isn’t for sissies”, truer words were never spoken. I was able to witness first hand that difficult journey with my Aunt and Uncle. Married 72 years and joined at the hip…they were only able to stay in their own home, together, because of 24/7 care from Visiting Angels. What makes Visiting Angel different from other caregivers? Personal service- I could call Helen if anything was needed…and it was taken care of…her experience made dealing with whatever came up very easy. She is unflappable, knows her staff and knows the business. She kept an eye on everything…always knew what was going on. Reliability – The caregivers were carefully chosen…there was never any problem with no shows. I never had any worry about whether I could trust them. I found every one to be competent, honest and kind. I knew that my Aunt and Uncle were safe and well cared for. I did have some experience with other agencies…my preference remained with Visiting Angels."

- Jackie P.

 

"We have been using Visiting Angles over a year with 24/7 care for our mother who lives alone. Honestly, can't think of anything negative about their services. Always professional. Very low turnover. Their office /staff manager Helen is amazing. The caregivers are like family now. My siblings and I are able to rest easy knowing that the Visiting "Angels" are there."

- Michael G.

 

"We were looking for in home care for our mother, that greater senior services could not provide. We talked with a case manager , who then gave us 3 options that she recommended. We chose Visiting angels . They immediately started working with Mom and our family to make sure she was safe to continue staying in her apartment, with help. We reviewed what she needed, because my Mom has dementia. We made a schedule , and they were excellent with providing care. They’re were few unexpected events , but visiting angel always provided an aide to come see my mom. They are observing covid regulations. My moms aide has developed a good relationship with her, despite the fact she was not originally for the help, and now she looks forward to each visit . Visiting Angels were a godsend especially in the wake of a pandemic. We feel that they have also enriched my moms life, and are making it possible to stay where she is , safely."

- Diane M.

 

"I want to take this time too, to just say how thankful I am, and my family is for Visiting Angels. Your "Angels" and Helen are just wonderful. Some have been with my family for quite some time. They are knowledgeable, dependable, professional, and show great pride in what they do. Their compassion for helping is inspiring. My mom just adores each of them. I hope you know how really wonderful they all are. Thank you so much for what your business offers as a service to families."

- Jean

 

"Recently my 90-year-old mother suffered debilitating strokes and I needed to get her home from the hospital right away so that she could spend her last days with family. I could not find any in-home care on such short notice until I was referred to Visiting Angels. They set up 24/7 care in my home starting that same day. I considered it a miracle and will always be grateful the wonderful caregivers who helped guide me through a very difficult time. Thanks to Michele and Helen for their prompt response to a desperate daughter.."

- Ellen

 

"Visiting Angels have been taking care of our mother for about 4 years. Many caring people have been involved and have made it possible to keep our mother out of a more institutionalized setting. The staff supervisor, Helen, always finds a way to provide quality 24-7 care With compassion, expertise, and professionalism. We think that this company has helped all of us immensely."

- Ann

 

"Visiting Angels has allowed me to help mom stay in her home, close to me. We can still have dinner together and share our daily lives. They have helped me move mom from rehab to her home twice and done so at a moment's notice seamlessly. The people who help mom dress, prepare her breakfast and lunch and now help her through the night do so with warmth and gentle caring. They are an extension of me. I am so grateful for their attention to mom's needs and mine. They have been patient guides on this journey with my mom. While I am mom's caregiver, Visiting Angels has allowed me to continue to be mom's daughter too."

- Lesley

Serving Springfield, Westfield and Hampden County, MA

Visiting Angels West Springfield, MA
33 Westfield St
West Springfield, MA 01089
Phone: 413-733-6900

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.

CDC Updates
Get the latest information on COVID-19 from the Department of Health

Serving Springfield, Westfield and Hampden County, MA

Visiting Angels West Springfield, MA
33 Westfield St
West Springfield, MA 01089
Phone: 413-733-6900