West Springfield, MA Reviews

To Visiting Angels-
Visiting Angels has allowed me to help mom stay in her home, close to me. We can still have dinner together and share our daily lives. They have helped me move mom from rehab to her home twice and done so at a moment's notice seamlessly. The people who help mom dress, prepare her breakfast and lunch and now help her through the night do so with warmth and gentle caring. They are an extension of me. I am so grateful for their attention to mom's needs and mine. They have been patient guides on this journey with my mom. While I am mom's caregiver, Visiting Angels has allowed me to continue to be mom's daughter too.
  --- Lesley

To Visiting Angels staff-
Someone once said…”getting old isn’t for sissies”, truer words were never spoken. I was able to witness first hand that difficult journey with my Aunt and Uncle. Married 72 years and joined at the hip…they were only able to stay in their own home, together, because of 24/7 care from Visiting Angels.
What makes Visiting Angel different from other caregivers?
Personal service- I could call Helen if anything was needed…and it was taken care of…her experience made dealing with whatever came up very easy. She is unflappable, knows her staff and knows the business. She kept an eye on everything…always knew what was going on.
Reliability – The caregivers were carefully chosen…there was never any problem with no shows. I never had any worry about whether I could trust them. I found every one to be competent, honest and kind. I knew that my Aunt and Uncle were safe and well cared for.
I did have some experience with other agencies…my preference remained with Visiting Angels.

Dear Michele and staff,
We have been using Visiting Angles over a year with 24/7 care for
our mother who lives alone. Honestly, can't think of anything negative
about their services. Always professional. Very low turnover. Their office /staff manager Helen is amazing. The caregivers are like family now.
My siblings and I are able to rest easy knowing that the Visiting "Angels" are
  --- Michael

Dear Michele,
We were looking for in home care for our mother, that greater senior services could not provide. We talked with a case manager , who then gave us 3 options that she recommended. We chose Visiting angels . They immediately started working with Mom and our family to make sure she was safe to continue staying in her apartment, with help. We reviewed what she needed, because my Mom has dementia. We made a schedule , and they were excellent with providing care. They’re were few unexpected events , but visiting angel always provided an aide to come see my mom. They are observing covid regulations. My moms aide has developed a good relationship with her, despite the fact she was not originally for the help, and now she looks forward to each visit . Visiting Angels were a godsend especially in the wake of a pandemic. We feel that they have also enriched my moms life, and are making it possible to stay where she is , safely.
  --- Diane

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.