SUSAN KAHLAU – Owner and Director
Owner and Director of Visiting Angels Forty Fort and Scranton Offices, a graduate of Bloomsburg University, Susan has spent the last 13 years helping to improve the quality of life for seniors both in the community and in the home by focusing on proving the highest quality of care and accountability. The goal of her business is to build long relationships between families and their caregivers. This results in improved quality of life among seniors and a healthier work-life balance among their families.
RENEE, LPN Operations Manager- Renee’s role is to oversee all aspects of Visiting Angels Operations. “My goal is to achieve operational excellence to ensure that our clients’ needs are met and they remain comfortable in their home with a caregiver that meets their individual needs.” Renee is also a nurse and has worked in Healthcare since 2008 when she began her career as an “Angel” with Visiting Angels.
ALICE - Marketing Liaison/Client Care Specialist has been employed in various positions in the Healthcare Industry for over 15 years including office manager, scheduler, billing specialist, and recruiter. Alice started her career with Visiting Angels in 2017. Her Goal is to ensure a smooth transition for our clients and families. Alice is the mother of 2 grown children and has one beautiful granddaughter she adores.
KRISTA - Field Staff Trainer has been a CNA for 18yrs. She has worked in hospitals, nursing homes, clinics, and private duty throughout her career. She just started her career at Visiting Angels in July. “I have been actively involved in the Walk to End Alzheimer’s for the past 4 years.” Krista has first hand experience with caring for a very close family member who suffers from Alzheimer's and dementia. Krista has one daughter and two grandchildren that she absolutely adores.
KATIE - Care Scheduler Supervisor has twenty five years experience in the healthcare Industry. She started her career as a Direct Services Provider, caring for adults with developmental disabilities. Throughout her career, Katie held the following positions: Direct Support Professional, Lead Staff and Program Manager for the large community homes. Katie was also an active member of the Safety Committee. She came to Visiting Angels as a Care Scheduler in February, 2019 and was promoted to Care Scheduler Supervisor in 2020. “I plan to continue to achieve the goals I set for myself. I will enjoy helping with building relationships between the clients and their caregivers."
KRISTEN - Care Scheduler Before coming to Visiting Angels in 2018, Kristen had been working in child care. Kristen started her career at Visiting Angels as a caregiver and worked in the field for 2 ½ years before becoming a Care scheduler. “My goal at Visiting Angels is to make sure every client receives the care they need.” Kristen is married and has two beautiful children.
SARA - Care Scheduler has 8 years experience working in healthcare. Sara began working in the mental health field in a psychiatric hospital as a Mental Health Technician and then as the Admissions Coordinator. She began her career at Visiting Angels in April 2021. My goal is to build strong relationships with both clients and caregivers to ensure the best quality care. Sara is married with one daughter.
MICHELLE - Care Scheduler Michelle has over 15 years experience in customer service. Prior to becoming an Angel in March 2022, Michelle worked as a scheduler at Cornel Ironworks in Mountaintop in scheduling. "My passion is finding the correct caregivers to become new "family" members for our clients.” Michelle has two children and two dogs that take up most of her extra time. She also loves to cook, ride motorcycles and go for long walks.
GENEVIEVE - Care Scheduler received her Bachelor’s Degree in Healthcare Administration from King’s College. Before working with Visiting Angels she had worked in healthcare for 5 years. She began working at Visiting Angels as a Care Scheduler in March 2022. “My goal at Visiting Angels is to make sure that every client receives the best care from our caregivers and team!”
JEANNIE - Care Scheduler - Jeannie began her career with Visiting Angels in 2021. She is a volunteer with several organizations, including food banks, cancer prevention awareness, animal-assisted therapy, and pet adoption. Jeannie realizes the importance of giving back. Jeannie’s goal at Visiting Angels is to make a difference in the lives of our clients by providing the assistance they need to stay in their homes. “It is important to me to provide companionship as well as assistance, to reduce loneliness and provide support for not only the clients but their families.” Jeannie received her Bachelor's Degree in Philosophy, continuing her education at the graduate level in Healthcare Administration. Jeannie is blessed with two wonderful children.
KATHY- Marketing Manager with over 25 years of Marketing and Advertising experience. Kathy held positions as National Advertising Manager, Marketing Manager and Designer at a local newspaper where she worked for 19 years. Before joining Visiting Angels, she worked as a Television and Digital Accounts Executive. Her goal is to create awareness of the great services Visiting Angels provides and why you should choose Visiting Angels as a home care agency or an employer.
Serving Wilkes-Barre, Forty Fort, Mountain Top, Dallas, and surrounding areas | Luzerne, Columbia, Wyoming, and Lackawanna Counties.
Visiting Angels WILKES-BARRE, PA920 Wyoming Ave #102
Forty Fort, PA 18704