VISITING ANGELS EAST BERNARD, TX 979-335-4025
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Frequently Asked Questions About Visiting Angels East Bernard

Serving East Bernard, Rosenberg, Wharton, Katy, Victoria, La Grange, Columbus, Fulshear, El Campo, and Surrounding Areas in Southeast Central Texas

Visiting Angels EAST BERNARD, TX
704 Church St #A
East Bernard, TX 77435
Phone: 979-335-4025
Fax: 979-335-4121

Frequently Asked Questions About Visiting Angels East Bernard

If you're looking for quality home care services in Southeast Central Texas, you probably have a lot of questions. Fortunately, Visiting Angels East Bernard can help you find the answers you need. We've been helping elderly and disabled adults in East Bernard, Rosenberg, Wharton, Katy, Victoria, La Grange, Columbus, Fulshear, El Campo and surrounding communities age in place at home for many years. We can help you understand if in-home senior care is right for you and why you should choose Visiting Angels.

How Families in East Bernard, TX and Surrounding Areas Can Get Started with Quality Home Care Services

What are some signs my loved one needs professional senior care?

It can be difficult to know for sure if your loved one could benefit from professional in-home senior care. Some signs to look out for include:

  • They begin wearing the same clothes multiple days in a row or their clothes look dirty
  • Their house is full of clutter
  • They start avoiding gatherings with friends and family
  • They’re showing significant weight loss
  • They start showing bruises and scrapes on their body
  • They’re starting to struggle with everyday tasks like making meals and taking out the trash

How quickly can quality home care services be provided/started?

Generally, our caregivers can begin providing quality home care services within a 48-hour period and often the same day.

What are your office hours?

Visiting Angels East Bernard provides a live On-Call system in order to give families around-the-clock access to our office staff. If you have an issue that must be addressed immediately, you may call the office at any time, including after hours. You can leave a message in the on-call voice mailbox. You will receive a call back within 15 minutes by one of our office staff, guaranteed.

Please keep in mind that this is not an answering service; you are getting direct access to staff members who are familiar with your case. We are committed to serving your needs in a way that is most convenient for you.

If you have questions about getting started with our quality home care services, we recommend calling between 9 am and 5 pm.

How do I start quality home care services with Visiting Angels East Bernard?

Simply call our office at 979-335-4025 or fill out our form to get started. We will have our staff come to your home and conduct a free, no obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You will then be able to meet the caregiver, and if you approve, they will begin working for you.

About Visiting Angels East Bernard

Is Visiting Angels East Bernard licensed?

Yes! All Visiting Angels offices, including our East Bernard office, are required to be licensed by the state.

Why should I choose quality home care services from Visiting Angels East Bernard?

Visiting Angels East Bernard is one of the leading providers of quality home care services in Southeast Central Texas. The clients in our care receive top-quality service from professional caregivers who are dedicated to building long-lasting bonds with the seniors in our care.

What kind of quality home care services do you provide in East Bernard and throughout Southeast Central Texas?

Visiting Angels East Bernard specializes in providing companion care and personal care services. Our quality home care services are designed to provide assistance with those activities that elderly adults need help with in order to be able to stay at home safely and with dignity. Our senior care services may include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance and running errands.

Can your caregivers provide transportation?

Yes, incidental transportation is one of the quality home care services we provide in East Bernard and nearby areas! We can match you with a caregiver that can drive your loved one to wherever they need to go. This is an ideal solution for seniors who need to get to medical appointments or run errands but are unable to drive themselves due to vision or cognitive issues.

About Our Caregivers in East Bernard, TX

Are your caregivers employees?

All of our caregivers at our East Bernard office are W2 employees of the agency. Our office handles scheduling, payroll and more so your family can have peace of mind.

How do you screen caregivers?

Each caregiver on our team has undergone an intensive screening process prior to joining our agency. They undergo various background tests, interviews and personality checks. We require multiple references and proof of experience to make sure they’re the right fit for the job.

Are your caregivers licensed and bonded?

Yes! One of the benefits of choosing Visiting Angels East Bernard for quality home care services is that you can be sure that the caregiver who works with your loved one is licensed and bonded.

Is there consistency among caregivers?

We do our best to keep consistency in scheduling, caregivers and services. If your loved one’s main caregiver is unavailable for a certain shift, we have many amazing caregivers on our team who are able to help.

What if I want a different caregiver?

While we take a lot of time and effort in helping you pick the perfect caregiver, there's always a chance that your loved one will feel more comfortable with a different caregiver. You can contact our office to make any changes, including choosing a new caregiver.

Costs of Quaity Home Care Services at Visiting Angels East Bernard

How much do your quality home care services cost?

Our rates are hourly and depend on the quality home care services your loved one needs. With Visiting Angels East Bernard, families can customize their loved one’s care plans. That way, you can be sure your loved one’s care plan fits their needs and budget.

Are your quality home care services covered by insurance?

Since we are a private pay caregiving agency, government insurance programs such as Medicaid and Medicare do not cover the costs of our services. However, most Long-Term Care Insurance policies can cover the costs of our services.

Logistics of Quality Home Care Services

What hours can your caregivers work?

We have caregivers that are available 24 hours a day 7 days week. During your initial consultation, we will work with your loved one to find the right caregiver based on scheduling needs so they can receive the support they need when they need it most.

Can I change the schedule if I have appointments to keep?

Schedule changes are easily accomplished with as little as one week notice. Our philosophy is to make the schedule work for the family, not the agency. You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get.

Do you provide services in assisted living facilities?

Yes. In addition to providing quality home care services, we also provide care for seniors in residential senior living communities. Families in Southeast Central Texas sometimes discover that the assistance provided in an assisted living facility is not sufficient to enable their elderly loved ones to remain independent. In these cases, our caregivers can provide supplemental senior care in residential facilities. In some states you are allowed to hire private help in an assisted living facility – or nursing home.

What areas does Visiting Angels East Bernard serve?

We provide quality home care services to seniors in East Bernard and surrounding communities throughout Southeast Central Texas, including Wharton, El Campo, Fulshear, Columbus, Victoria, Katy, La Grange, Rosenberg, Sealy, Giddings, Brookshire and nearby areas. If your loved one lives outside our service area, please contact our office. We may still be able to provide the care they need or refer them to a nearby Visiting Angels office.

Have more questions about our quality home care services? Contact our East Bernard, TX office today. Our team will be happy to help!

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Serving East Bernard, Rosenberg, Wharton, Katy, Victoria, La Grange, Columbus, Fulshear, El Campo, and Surrounding Areas in Southeast Central Texas

Visiting Angels EAST BERNARD, TX
704 Church St #A
East Bernard, TX 77435
Phone: 979-335-4025
Fax: 979-335-4121

Serving East Bernard, Rosenberg, Wharton, Katy, Victoria, La Grange, Columbus, Fulshear, El Campo, and Surrounding Areas in Southeast Central Texas

Visiting Angels EAST BERNARD, TX
704 Church St #A
East Bernard, TX 77435
Phone: 979-335-4025
Fax: 979-335-4121