FAQs

Q. What kind of services do you provide?

A: Our Visiting Angels office provides companion care and personal care services. Home care services are designed to provide assistance with those activities that elders need help with in order to be able to stay at home safely and with dignity. Our initial meeting and assessment is designed to uncover the exact needs for you and your loved one.  Various home care services may include fall prevention, medication and fluids reminders, light housekeeping, grooming, dressing or bathing assistance, and running errands.

Q: What does the term "aging in place" mean?

A: "Aging in place" is a reference to ones ability to grow old in their own home or a home of a family member. It is quite the opposite of institutional residential care like assisted living facilities or nursing homes. There are instances where "aging in place" could take place, with extra help, in an assisted living facility as well.

Q: Do you provide services in assisted living facilities?

A:  Yes. People sometimes discover that the assistance provided in an assisted living facility is not sufficient to enable them to remain independent.  There are instances where families would like their loved one to receive additional attention In these cases, Visiting Angels works with the facility to provide a qualified caregiver to make this possible. In Georgia, you are allowed to hire private help in an assisted living facility – or nursing home.

Q: How quickly can home care services be provided/started?

A:  Our office will work closely with you to understand your needs.  We create a care plan that is customized for your specific home care needs.  Generally services can be provided within a 48-hour period but if you are needing home care immediately, same day care can be arranged.  It is always better to be proactive as you arrange your home care but we will work closely with you to fill your needs.

Q: Can I change the schedule if I have appointments to keep?

A:  Schedule changes are easily accomplished with very little notice. Our philosophy is to make the schedule work for the family, not the agency. In the state of Georgia, you can cancel your agreement at anytime without any negative ramifications toward you.  You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get.

Q: How do I start home care services with Visiting Angels?

A: While you are visiting our website you can use the office locator or call our local Jackson County number at (678) 682 - 7444.  The national number is 800-365-4189. Our staff, typically Thom and Michele Price, will come to your home and conduct a free, no obligation assessment. At your direction, we will identify caregivers who have the skills, personality and availability to home care in your home.  You will then be able to meet the caregiver, and if you approve, they will begin working for you.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.