Elderly woman in wheelchair smiles at female care provider kneeling down and holding her hand.

Why Your Senior Loved One Deserves More Than Task Management Care

Last updated on February 15, 2022

Your senior loved one may be dealing with multiple issues: hearing loss, limited mobility, inability to manage household chores, etc. And it makes sense that as you work to arrange care, managing straightforward tasks is top of mind: hearing aid, walker, help with dishes—check, check, check. These are essential tasks to handle.

But many older people suffer from loneliness and depression, too. That’s a problem not as easily solved, and unfortunately, loneliness has been shown to precipitate declining health and even death. It can inhibit independence and mobility. And loneliness can even be an issue for seniors who are not living alone. As you approach care options, there are multiple paths—primarily, task-centered care vs. person-centered professional caregiving—and it’s essential to consider the strengths, weaknesses and outcomes of each in choosing a route for your loved one.

1. What is Task-Centered (or Task Management) Care?

Task-centered care is a social work practice, frequently used in hospitals, nursing homes and assisted-living facilities, aimed at quickly accomplishing measurable, specific goals. A target condition is identified by a medical professional, along with steps to get there. In a hospital, for instance, the target might be discharge, and the steps would be the checklist to get there. A goal is accomplished, and the project is over.

A problem with task-centered care is that the person affected is often not even involved. A current study of the effects of person-centered care notes the many problems with the task-centered model. Care Is “primarily granted and delivered based on physical and functional needs, while psychosocial needs and quality of life needs (quality of life) have been given less priority [leading to a] gap between needs and services, between expectations and experiences, which may lead to expressions of dissatisfaction.”

Furthermore, the study cites other studies that have demonstrated how much “a trusting relationship between the older person and professional staff is described as essential to enable shared decision making to facilitate the older person’s autonomy and sense of being respected.”

The study also finds basis in another major issue with task-centered care, particularly in nursing homes: keeping good staff. Citing many previous studies, the authors note that “when it comes to age care staff in home care services, a growing crisis has been described with high turnover rates and challenges in recruiting and retaining skilled care professionals. Staff has reported experiences of dissatisfaction and frustration with work, concerning a stressful and hectic work situation, increasing demands for efficiency, not having sufficient time to converse, provide the “little extras” and provide care in the psychosocial domain.”

But it doesn’t have to be this way, the authors say, and person-centered care is the solution:

“Other studies in aged care have shown positive results from implementing a person-centered approach. For example, a study that implemented person-centered care in rehabilitation care resulted in functional improvements and higher satisfaction with care. Also, […] increased involvement in care resulted in lower costs, higher physical function, and shorter stays in hospital after hip fractures [and] person-centered care of older people with dementia can prevent and reduce agitation and depression.”

2. The Importance of an Interpersonal Connection

While task-centered care can provide the absolute bare minimum of care your loved one needs, a professional caregiver offers that interpersonal connection that supplements task-centered care in an essential and exponential way. A professional caregiver offers more holistic care, to ensure the emotional and social needs of your loved one—needs that may not fall under task-centered care—are also met.

While the above study demonstrates the danger of isolation, it can be helpful to consider real anecdotes, too. For example: In the aftermath of a stroke, an 86-year-old Florida woman, who lived most of the year alone, began receiving regular visits from a physical therapist and a nurse to aid in her recovery. Her family—nearby, and closely involved in her care—found peace of mind in having their experience on-hand, and were thankful for some reprieve.

While her family anticipated a boost in her physical health, they didn’t expect what ended up being the greatest benefit: her absolute joy in having these people regularly come to visit and the resulting immediate improvement in her mental health. The aging Florida woman relished the conversations she’d have during the visits, what they worked on, a funny thing about so-and-so. It was a social side of her that her family hadn’t seen in years. And—despite family members having tried everything to get her to do simple exercises—she eagerly performed these tasks for the visitors. She wanted to do her best for these new people in her life, in the way that one puts forth even extra energy and effort in the beginning of a friendship or relationship.

She was happy to be forging new connections, and not to feel so isolated. Within weeks, she was walking with energy around the house and completing tasks she hadn't handled by herself in years.

Not every instance will play out the same way, of course. That stroke was a wake-up call and her expeditious treatment allowed for such a full recovery. But this is far from the only example of professional caregivers making a drastic difference in the lives of those they visit. The regularity of a visitor, the conversation, the company to anticipate, the “new friend”—these things can defeat loneliness and boost the quality (and length) of one’s life.

In fact, the National Institutes of Health cites several studies demonstrating the adverse effects of social isolation in older adults—and not just mentally or emotionally. Per the NIH:

“Social relationships are consistently associated with biomarkers of health. Positive indicators of social well-being may be associated with lower levels of interleukin-6 in otherwise healthy people. Interleukin-6 is an inflammatory factor implicated in age-related disorders such as Alzheimer’s disease, osteoporosis, rheumatoid arthritis, cardiovascular disease and some forms of cancer. Social isolation constitutes a major risk factor for morbidity and mortality, especially in older adults” and “People who are lonely frequently have elevated systolic blood pressure.”

3. What Can a Professional Caregiver Do Differently?

Many older individuals are adamant about staying in their own homes. But as their health declines and the number of tasks they can no longer manage grows, the situation can become challenging. Which is why many families turn to professional caregivers, who can come help with grooming, household chores, exercise, taking medication, etc.

But a professional caregiver can assist in a much more universal way, helping keep loneliness and depression at bay and providing bright spots in what tend to be otherwise long and empty days that stretch into weeks and months. Your loved one can find a caregiver they connect with, who they look forward to seeing, who gives them energy, on top of the benefits inherent in being in their own home, which lets them maintain essential self-respect and a sense of agency in being involved in their care plan. In a nursing home or assisted living facility, task management care is what’s available; it’s about checklists, the dedicated interpersonal aspect that seniors need is almost always missing.

A professional caregiver goes beyond a measurable task. They are not shuffled room to room marking charts and moving right along. Their presence is consistent and long-term; they become a reliable conversation partner, as well as an aid in health, well-being, and day-to-day needs.

Loneliness is a serious health issue, and the companionship of a professional caregiver—someone who is focused on the person, not another list of tasks—can help stave off the isolation that leads to loneliness and depression. For more information on isolation in seniors, click here.

If you're interested in our compassionate home care services for you or a loved one, contact your nearest Visiting Angels home care agency today or call 800-365-4189.
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