You’ve known for some time that Mom needs help. And it’s getting to the
point where you worry about her when you’re not around.
Maybe you’ve discussed professional home care services with your siblings.
Everyone agrees that Mom deserves the comfort, familiarity and independence
superior home care services offer. But how would you know she’s even
Here is a simple checklist to help guide you through the process:
1) Your home care agency rep is a good listener.
Before any consultation, before any care plan, there needs to be a
conversation. And frankly, the care needs to be on your terms. As a care
provider, no service will be successful without knowing your senior loved
one’s pain points and your desires for help.
Superior home care agencies offer an avenue to share your experiences.
Sometimes, that's just what you need. And if you don't feel like home care
provider is listening to and understanding you, that could be the tip of
Remember, the relationship of care begins with the first conversation.
2) Your home care agency creates a living, breathing care plan.
Every home care agency needs to create a unique plan for care. But the plan
is only the beginning. As your senior loved one requires more dependence,
his or her needs will evolve too. A care plan is vital to not only care but
the coordination and evolution of care.
If you have hired home care services and you have no idea who’s doing what
for your senior loved one, you’re probably not receiving superior home
3) Your professional caregiver is a great match for your senior loved one.
It’s not guesswork. It shouldn’t be random. Your mom or dad is unique. Home
care agencies need to accommodate the customers they serve. The strengths
and expertise of your professional caregiver should relate to what your
loved one needs.
Personality and expertise are integral components of care. If the caregiver
and care recipient aren’t a perfect match immediately, challenge your home
care provider to find the perfect match. It’s true, sometimes there may be
an initial period of awkwardness, but that's when real relationships are
made. And if your loved one doesn't feel that connection, if you do not see that connection, explore other options.
4) Your professional caregiver is providing care notes.
Care notes are a great method of keeping up with your loved one’s care. And
more, care notes show you the caregiver is paying attention.
These are especially useful for long-distance scenarios where constant
contact with family isn't possible. Families living long distances away
depend on things like care notes to ensure all relevant parties are on the
same page, and more importantly that your loved one's needs are being
5) Your professional caregiver has a special bond with your family.
This doesn’t happen overnight. This happens after all the initial
awkwardness and trial period. So reserve your judgment at first. After some
time, the caregiver and your family should develop a special connection. Of
course, every family will have a different level of comfort. But if the
relationship is working, you’ll know it, because it’s painfully obvious
when it isn’t.
And when it comes down to it, that's what separates professional home care
from someone “helping out.” Professional home care goes further. A
task-oriented focus is great for ensuring things are getting done, but for
the sake of superior home care, the relationship should be deeper than a
So take your time, do your due diligence. Keep your standards high. This is
a difficult and delicate adjustment for your senior loved one and the only
way it happens successfully is through trust – the kind of trust
established from a positive, meaningful relationship between caregiver and