Questions to Ask When Considering At Home Care

You have a loved one who needs more care than you can deliver. Now you and your family have made the difficult decision to bring in extra help. But with so many at home care agencies in and around the Mentor area, how can you choose the right one? Start by asking these questions.

What Services Does Your At Home Care Agency Provide?

At Visiting Angels Mentor, we believe in a personalized approach to every at home care client we serve. That means we take the time to meet with your loved one first to learn about their needs, habits, and schedule. We’ll even speak with their physicians to ensure that we’re providing your loved one with the right level of care.

Based on this input, we will then create a personalized care plan for your loved one that can include a variety of non-medical, at home services. Some areas we can help with include:

  • Light housekeeping
  • Grocery shopping and meal preparation
  • Bathing, grooming, and dressing
  • Medication reminders
  • Transportation for errands and appointments
  • Assistance walking and getting down stairs

At any time, your loved one’s at home care schedule can be easily updated or changed if needed. At Visiting Angels Mentor, we can be there for your loved one in the evenings, on weekends, and during the holidays, as well as on a part-time or full-time basis. We’re here for you and your family 24/7 – whenever you need us.

How Does Your At Home Care Agency Recruit Caregivers?

Visiting Angels Mentor understands that hiring a caregiver is a serious decision. That’s why we carefully recruit only the best professionals. Our interview process is a rigorous one that involves multiple steps, including a thorough background check. We also verify previous employment, check references, and look for those with the strongest history in the at home care industry. Finally, we evaluate each candidate’s personality, looking for the level of compassion, kindness, and respect that set our caregivers apart.

Will I Have an Opportunity to Meet the Caregivers Assigned to My Loved One?

At Visiting Angels Mentor, we are proud to offer you our exclusive Select Your Caregiver® at home care program. That simply means you get to meet with and interview the care professionals we assign to your loved one – all to give your loved one the best possible match. Skill and experience are important, but so is personality. And we want to find the right caregiver for your loved one.

If there’s ever a problem or concern, it’s easy to reach us. You can call us day or night, 24/7. We promise to return your call in just 15 minutes or less. Our responsiveness is just one more aspect of the compassionate at home care we offer at Visiting Angels Mentor.

If you’re searching for an at home care agency you can trust, put Visiting Angels Mentor on your list and give us a call today. We provide services to clients in Mentor, Eastlake, Madison, Painesville, Wickliffe, Willoughby, Willowick, Concord Township, and the surrounding communities.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.