Helpful Questions When Considering Personal Care Services in Pikesville, MD and Surrounding Areas



I’m  Marcy Silver, Operations Coordinator of award-winning Visiting Angels of Pikesville. We solve one of the most difficult challenges facing families today…caring for loved ones requiring in-home companion or personal care. We serve Baltimore County, including Pikesville, Owings Mills, Reisterstown, Glyndon and Mt. Washington, Baltimore City, including Hampden, and Carroll County, including Finksburg, providing companion care and personal care to primarily seniors who need assistance in order to age in place.

Useful questions for you to ask of any home care agency you are considering hiring:

  • How do you recruit caregivers, and what are your hiring requirements? Visiting Angels of Pikesville, for example, only hires Certified Nursing Assistants with experience in caregiving, and the caregivers typically have a strong employment history in caring for seniors. Many of our caregivers are referred to us by our existing caregivers and, based on our reputation we receive calls from caregivers who want to work for us on a daily basis.
  • Is your agency bonded and insured, and are you licensed? Visiting Angels of Pikesville is one that meets all bonding, insurance and licensing requirements.
  • If there is dissatisfaction with a particular caregiver, can he or she be replaced “without cause”? Home care is very personal, and sometimes the right match of caregiver and client doesn’t happen right away. An agency like Visiting Angels of Pikesville will work with you to find a different caregiver to make sure you’re satisfied.
  • Can we meet the caregiver before the person starts work? Inviting someone into your home to provide care can be scary. Being able to meet, and approve, the proposed caregiver before care begins can be very important, and it’s one of the things a good agency like Visiting Angels will provide.

To further discuss your loved one’s needs for award-winning, customized care or to schedule a free, in-home evaluation, please call us at 410.218.9506.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.