Visiting Angels of Pikesville, MD – What Do We Do in a Homecare Emergency


I’m Marcy Silver, Operations Coordinator of award-winning Visiting Angels of Pikesville. We solve one of the most difficult challenges facing families today…caring for loved ones requiring in-home companion or personal care. We serve Baltimore County, including Pikesville, Owings Mills, Reisterstown, Glyndon and Mt. Washington, Baltimore City, including Hampden, and Carroll County, including Finksburg, providing companion care and personal care to primarily seniors who need assistance in order to age in place.

A question we often are asked is, “How do you handle an emergency situation?” Our caregivers immediately call 911. Once the paramedics arrive the caregiver notifies the office and then either the caregiver or the office notifies the family and relays all the information from the paramedics. If necessary, our caregivers follow the ambulance and accompany the client until family arrives. In the case of our clients who are receiving hospice care, we follow the hospice protocol.

To further discuss your loved one’s needs for award-winning, customized care or to schedule a free, in-home evaluation, please call us at 410.218.9506.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.