Meet Our Visiting Angels Staff in Eldersburg, MD

D’Alan Baugh – Founding Partner

D’Alan Baugh started Visiting Angels in February of 2002 with his business partner. Prior to this, he was an award-winning sales and sales management professional in fields that include business equipment sales, mortgages, financial products, and pharmaceuticals. In each of his positions, he was recognized for achieving outstanding results and growth exceeding his company's expectations. He served in the United States Air Force as a cryptologic linguist specialist and is a Gulf War veteran.

Mr. Baugh collaborated to establish and oversee the business development efforts initially focusing on Carroll and Howard Counties and then expanding to Baltimore, Anne Arundel, and Montgomery Counties.

What Do You Like Best About Your Job?

"What I like best about my job is knowing that we are making the lives of our customers better by giving them the option to be able to live where they want to be... in their own homes."

 

Marty Burns – Founding Partner

Marty Burns Co-Founded Visiting Angels in February of 2002. Mr. Burns began his career with Enterprise Rent a Car and Metro Media/MCI. In each of these positions, Mr. Burns received many performance-based promotions.

Mr. Burns had a successful career with the recruiting firm The Porter Group Inc. Prior to his business career, Mr. Burns served his country in the United States Army as a Military Police Officer and Drill Sergeant. Mr. Burns holds a Bachelors of Science Degree in Finance from the University of Connecticut.

Mr. Burns collaborated to establish and oversee the business development efforts initially focusing on Carroll and Howard Counties and then expanding to Baltimore, Anne Arundel, and Montgomery Counties.

What Do You Like Best About Your Job?

"Making a difference in the lives of the people we serve and in the lives of our team members!"


Kim Baugh – Director of Sales and Marketing

Here since 2013

Kim Baugh joined Visiting Angels in 2013 as a Homecare Consultant following a very successful career in Sales and Marketing. Prior to Visiting Angels, Mrs. Baugh worked as an East Coast Sales Manager and Trainer for a large consulting firm earning several performance based awards, bonuses, and promotions. After a short time as a Homecare Consultant, she moved into the position as the Director of Sales and Marketing.

Currently, Mrs. Baugh manages the Homecare Consultants, Care Assistants, and Nurses. She is also responsible for overseeing marketing efforts.

What Do You Like Best About Your Job?

"I love our mission, teamwork, and values! We, as a team, live by our values every day committed to doing our best to help people in their time of need while giving family members peace of mind. We are more than employees or a team, we are a family."

 

Amy McColley – Director of Human Resources

Team member since 2015

Amy McColley joined Visiting Angels in 2015 as an HR Assistant following a long career as an Office Manager for a large franchise. Amy has an extensive background in HR and property management. After a brief time as an HR Assistant, she quickly moved into the position as the HR Manager and now Director of Human Resources.

Currently, Mrs. McColley oversees the recruiting of caregivers and the day-to-day HR operations.

What Do You Like Best About Your Job?

"There are many things I love about my job. The employees at Visiting Angels are one of the best teams I have ever worked with. I enjoy the group collaboration and the fact that we are encouraged to present new ideas and have the freedom to be creative. We work together every day to help make the lives of our clients happier!"

 

Homecare Consultants

Samantha Copas – Homecare Consultant

Team member since 2014

I love helping families out in their time of need.

 

 

Amy Elizabeth Cullison – Homecare Consultant

Team member since 2015

The best part of my job is meeting with clients and families, getting to hear their stories and experiences and help make a difference in their lives.

 

 

Stephanie Lawler - Homecare Consultant

Team member since 2019

The best part about my job is meeting families and helping them through a stressful time. It's an amazing feeling to see the calm come over them when they know Visiting Angels is here to help!

 

 

 

Jennifer Meredith - Homecare Consultant

Team member since 2019

I enjoy working with the aging population in our communities and providing home care solutions that help them age in place safely.

 

 

Tiffany Reilly– Homecare Consultant

Team member since 2014

I love working with our clients and seeing them get the help and care they need.

 

 

 

Elyse Weckesser – Homecare Consultant

Team member since 2018

I value the opportunity I am afforded to meet such a variety of people facing different challenges on a daily basis. I am always touched by the grace in which they accept the concept of needing assistance and am therefore blessed to work for a company that us able to provide it to them in a way which meets their specific needs and in such a dignified fashion.

 

 

 

Human Resources

Angie Braun – Human Resources Specialist/On Call

Team member since 2015

I love meeting new caregivers and hearing about their experiences with clients.

Renae Newberry – Care Team Leader

Team member since 2015

What I like best about my job is helping Caregivers and clients connect so that the Caregivers really enjoy their work and the clients have a great care experience.

 

 

Amanda Becker – HR Assistant

Team member since 2019

Finding the very best caregiver for our clients is the best part of my job!

 

 

Gianna Pappaterra - HR Assistant

Team member since 2019

I love being part of such an amazing team and organization that works hard to provide care for those in need.

 

 

 

Customer Care

Melanie Jordan - Customer Care Team Leader

Team member since 2015

My favorite thing about being a Customer Care team Leader is working with our care reps and the caregivers to get our clients care. Great feeling!

 

 

Jessica Rinaldi – Customer Care Team Leader

Team member since 2013

My favorite part of being a Customer Care Team Leader is knowing we’re making a difference in so many people’s lives; caring for them and creating friendships and bonds with people who otherwise would have never known each other.

 

 

Charlotte Armentrout – Customer Care Representative/ On Call

Team member since 2016

I like talking to clients and caregivers. Even though I am no longer doing visits as a caregiver - I still know that I am in service to others which I believe was my reason to come to Visiting Angels originally.

 

 

April Driscoll - Customer Care Representative

Team member since 2018

The thing I like best is leaving here at the end of each day knowing that I have helped many families have peace of mind. I also love helping the caregivers to make sure they are scheduled for work to help our awesome clients. Not to mention the work family/friends I have made!

 

 

 

Latoyia Hatcher– Customer Care Representative

Team member since 2018

I like communicating with clients and caregivers. I like being busy. And working with positive women!

 

 

Samantha Lennox– Customer Care Representative

Team member since 2019

The best part about my job is getting to help the family members of our clients. Knowing that I'm helping to provide them with peace of mind when they need it is a great feeling!

 

 

Mack McCormick - Customer Care Representative

Team member since 2016

I love being able to communicate with clients and caregivers everyday. I learn what I can about each of them to work towards making the best connection I can.

 

 

Karen Pelletier– Customer Care Representative

Team member since 2019

I love the feeling of helping people - both getting work for our caregivers and helping our families and clients find care.

 

 

Hannah Robertson – Customer Care Representative

Team member since 2019

 

 

 

 

Nurses

Sandy Davis - Registered Nurse

Team member since 2017

 

 

 

 

Tammy Henson - Registered Nurse

Team member since 2018

I love the elderly population. It is nice to have time to sit and talk with my patients. I also love the flexibility of this role; I can work convenient hours for me.

 

 

Kelli Paulson - Registered Nurse

Team member since 2018

I enjoy interacting with clients in their own environments vs a hospital setting. Ensuring that they are getting the best possible care while remaining in their homes is rewarding for me.

 

 

Office Administration

Rachel Fedde - Homecare Team Leader 

Team member since 2016

I like how well everyone works together and being able to make a difference in the lives of the families we help.

 

 

 

Erin Miller – Care Assistant for Homecare Consultants

Team member since 2017

My favorite part of my job is knowing we are helping families in need. I love being that first interaction the family can talk with to hopefully start the process of care.

 

 

 

 

Weekly On-Call

Krysta Valenzia - On Call

Team member since 2016

I love our work environment! It's a home away from home.

Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.