Client satisfaction is one of our top priorities at Visiting Angels. Our home care reviews and testimonials speak volumes about the dedication and genuine care we provide each and every day for families across the country.
From assisting with activities of daily living to offering emotional support and companionship, our caregivers dedicate themselves to fostering meaningful relationships and positive experiences. They create an environment where seniors thrive, and family members find peace of mind.
Please read below to learn about the experiences of our clients and their loved ones, and see why Visiting Angels is a trusted choice for home care.
What Our Clients Say About Us
Visiting Angels was a trusted partner in providing care to supplement hospice during my father‘s decline. Care supporting staff were upbeat, helpful and arrived as scheduled. Any scheduling issues were communicated in advance giving us time to respond. When my father’s care needs spiked, Visiting Angels was able to respond quickly to the change. They were a great part of our care plan and I’m very thankful for their help.
The team at Visiting Angels have been incredible. Everyone has been warm, caring, and very responsive to our needs. They return calls after hours when needed and have always been helpful. They worked directly with our insurance company and explained in detail what our options are. They are flexible when our needs change and always patient during a time when things aren't always easy for us. Most importantly, my father is so grateful for the care he is receiving from the hard working, loving nurses which is making it possible for him to live at home. Thank you to everyone at Visiting Angels.
The caregivers we’ve had are compassionate, trustworthy, and accommodating. Office staff are responsive to requests for changes in the schedule, and work with us to provide the best care. Highly recommend your first call be to Visiting Angels.
Visiting Angels has provided care for my mother for more than two years. At times, we have needed around the clock care, and at other times only companionship. VA has been responsive and professional at all times. I’d happily recommend VA for anyone in need of care for a loved one. VA allowed my mother to stay in her own home as long as possible.
Visiting Angels came recommended to us when we unexpectedly needed additional assistance in caring for my dad when he was sent home from the hospital under hospice care. Everyone we worked with from Visiting Angels was wonderful. Our "angels" were so kind to my dad, treated him with dignity, and became a part of our family. I highly recommend using Visiting Angels for additional support and care for your loved one.
Visiting Angels of York provided competent and compassionate support in caring for our mother who had Alzheimer’s disease. Through the many twists and turns of this journey, Visiting Angels were right beside us, partnering with us to meet each goal with patience and professionalism. We could not have managed without them, and we are forever grateful.
Visiting Angels has been such a blessing for us. The caregivers are so helpful and can take Mom on errands or to the doctor. They are wonderful companions and help put my mind at ease knowing someone is with her. The office is fabulous and flexible about scheduling and are always prompt and courteous with responses. I highly recommend Visiting Angels services!
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"Our family would like to express our sincere appreciation and gratitude to Visiting Angels for the wonderful care of our Mother during these past few years" - M.A. - Monterey, CA "We all want to express our appreciation to the many kind and thoughtful staff members who cared for Dad and made it possible for him to live on his clearly held wish to remain at home." - F.H. - Monterey, CA "Our family would like to express our sincere appreciation and gratitude to Visiting Angels for the wonderful care of our Mother during these past few years. Your kindness and understanding of what we have gone through and continue to deal with will never be forgotten. All of your caregivers were wonderful and professional even when times had been extremely difficult with family issues as well as dealing with Mom. We will be forever grateful to the Visiting Angels for her care helping us through these difficult times." - "Dear Friends, We thank you very much for your donation on behalf of our Dad. We also want to express our gratitude for your care, caregivers, and support during Dads final months. We won’t ever forget." - Cindy "Dear Visiting Angels, We all want to express our appreciation to the many kind and thoughtful staff members who cared for Dad and made it possible for him to live on his clearly held wish to remain at home. We know what a challenge it is to provide 24 hour care. We also want to thank you for all you did to enrich his life. With Best Regards," - Our Family "We want to share with you the sad news of Moms passing on Saturday, September 12th. We also want to thank you for all your care and help you have provided for her these past years. Your assistance has been so much appreciated by the whole family and we are truly grateful. Sincerely," - Our Family "Jeanette and Angels, Thank you all so much for the work that you do to provide respite for our caregiver clients. It is a pleasure working with you. Happy Holidays." - Del Mar/HPC Staff "Thanks for all your patience and hard work! I really appreciate it; I can whole heartedly recommend you to others." - Candace "In January of 2005, I hired Visiting Angels to help provide 24 hour care for Maria, an elderly woman who suffered a stroke and had recently come home from the hospital. Our needs were urgent and complex. Maria’s caregiver had been up for 24 hours, so we needed help as soon as possible. Maria lived in a remote, wooded area in Boulder Creek and we needed skilled and experienced caregivers due to her delicate condition. Visiting Angels responded quickly and professionally to meet our needs. Director Jeanette Pagliaro proved to be a compassionate and hard working individual and was invaluable in getting us the help we needed. I am extremely grateful for the quality care Visiting Angels provided in our time of need." - Steve "Hello Jeanette, Thank you for all your help. I was very comfortable and felt more secure with my caregiver here, than I would have alone. Your organization does wonderful work and as I said before, I will tell everyone how much I enjoyed working with you. Thank you again" - Ruth "Thank the Lord for people like you who are there for people like me- We appreciate all that you do." - Tony and Vickie "Thanks so very much for my two Angels!" - Victoria "Thank you for being so accommodating the weekend Dad was in the hospital. Everything seems to be fine now. They diagnosed it as a seizure… He is now on anti-seizure medication and back to his regular routine." - "Thank you so much for coming over and explaining your Homecare Program for us. We are not sure when Tom will be calling you for assistance but its so nice to know your out there for us!" - "On behalf of our son and our family, we are writing to thank you and Visiting Angels for bringing Rebecca into our home as a caregiver. Due to our son's developmental disabilities, he is difficult to understand but – “Becca” listened to him and understood everything he said from her first visit to her last. Throughout her duties with my son, Rebecca was a true professional. Her work ethic, wonderful personality, and attention to details were exemplary. She is trustworthy and we were completely comfortable having her in our home. We appreciate that you gave us advance notice that Rebecca is moving on to a new position with Visiting Angels. This is helpful in preparing our son to adapt to a new caregiver. We also appreciate that you brought the new person to be introduced while Rebecca was here to help establish the new relationship. " - Mary "Visiting Angels has been wonderful in helping my dad stay in his home. They are kind, thoughtful, and helpful, often bringing up important issues I hadn't noticed or thought about. They are more than caregivers. They are good friends." - Luanne O. "Visiting Angels of Scott's Valley is an amazing group for in home care. My mom has been a client. Professional, loving caregivers and outstanding adm staff. Highly recommend to those looking for in home care with ADL's." - Julie C. "Visiting Angels has been a live-saver for my wife and me. My wife was diagnosed with Alzheimer's Disease in 2013. I had handled all of her caregiving, along with trying to do the necessary housework. As I have mobility issues myself, I found it really difficult to do everything, and I was really at loose ends. In January of 2016, I made up my mind to get help with my situation. I decided that Visiting Angels would best fit our needs. This year, after back surgery and other problems, I became more disabled and now, I am also a client of theirs. It's like having a huge weight lifted from me, and managing it all is now possible for me. I give VA high marks in their professionalism, training, caring and compassion, and work ethic. These qualities are reflected in the caregivers and office staff." - Rudy P. "This company has consistently sent out highly qualified individuals, and initially at a very short notice. Thank you so much for saving us from what could’ve otherwise been a huge amount of trouble!" - Scott P. "I met with Visiting Angels 8 or 9 months ago at their office in Scotts Valley. My inquiry was met with very competent professionalism and a large pinch of compassion. They made a home visit looking for safety issues and had several excellent suggestions that I have since completed and have eased my peace of mind. I was looking for a very specific type of caregiver. They took great care to find exactly the person that fit my husband's needs. (He has Alzheimer's Disease.) As my schedule changed I requested an additional caregiver, with again, specific skills. And again Visiting Angels brought in another terrific caregiver. I am more than pleased with their commitment to me and my husband. Thank you, Visiting Angels!" - Mary C. |