When it comes to looking into your options for professional in-home senior care services, you will naturally have many questions about how it can help your loved one, how you can arrange the care your loved one needs and what to do once care begins. As a home care agency that has been serving the Dallas area since 2008, Visiting Angels has received many questions over the years about the process of getting started with care. Therefore, we've put together a selection of questions and answers we often receive in order to help you better understand if this is the right solution for your loved one.

Understanding What Senior Care Services We Provide in Dallas, TX

Keep reading to learn how Visiting Angels Dallas helps seniors in the Dallas area.

Q. What kind of home care services does Visiting Angels Dallas provide?

A: In order to provide the support elderly and disabled adults in the Dallas area need to safely and comfortably live at home, we provide companion care as well as personal care services. A lot of seniors need help with everyday activities, which puts their ability to age in place into question. However, with the help of our trained caregivers, our clients are able to continue living in their own home. Our senior care services include running errands, light housekeeping, fall prevention, grooming and bathing assistance, meal preparation, medication reminders, memory care, transitional care and more.

Q: What do you mean by "aging in place"?

A: This is a term we use to refer to the ability of any person to grow old in their own home, instead of moving to a nursing facility. Sometimes it is also used to describe the ability of a senior to stay in an assisted living facility with some extra help.

Q: Do you provide care in assisted living facilities?

A: Yes, we do! Sometimes seniors realize that the care provided in assisted living facilities does not meet their needs. That is where we step in. To allow seniors who live in these facilities to remain independent, we provide a caregiver to make this possible. Your loved one can hire one of our caregivers to provide quality senior care services for them in an assisted living facility or a nursing home.

Q: What areas do you serve?

A: Visiting Angels Dallas has been providing in-home senior care services throughout the following Dallas neighborhoods since 2008:

• Park Cities
• Casa Linda
• Lake Highlands
• Lakewood
• Design District
• Uptown
• M-Streets
• Bluffview

We also provide in-home care in certain parts of Garland, TX.

If your senior loved one lives in Carrollton, Farmers Branch, Coppell, North Branch or any nearby communities, we also operate a Visiting Angels branch in Carrollton!

How Families in Dallas, TX Can Get Started with Our Senior Care Services

If you decide that in-home care from Visiting Angels Dallas is the right choice for your senior loved one, the next step is arranging a consultation. Keep reading to understand how you can arrange professional senior care services.

Q: How do I get started with Visiting Angels Dallas?

A: You can get started by calling our office or filling out our contact form. We understand that choosing the right home care services is an important decision, which is why we offer complimentary in-home consultations. Members of our staff can visit you and conduct a free assessment. After getting acquainted with you and your needs, we will match you with caregivers who have the skills, personality and availability to assist you. You will meet our caregiver, and after your approval, they will start working for you.

Q: I live outside the Dallas area; how can I stay involved in the care arrangement process?

A: At Visiting Angels, we understand that it can be a challenge for families to stay involved in arranging professional senior care services when they live far away from elderly loved ones. Not to worry; you can still be engaged in the consultation process via phone call or videoconferencing. Additionally, once we begin providing care, our team will keep you updated regularly on how your loved one is doing so you never have to worry.

Q: How quickly can home care services be provided?

A: Usually we provide senior care services within a 48-hour period, and often the same day.

Q: Can the schedule be changed?

A: We only need one week's notice and we are able to make any schedule changes necessary. With Visiting Angels Dallas, you come first. We are here to do anything to make the schedule work for you and your family.

If you have further questions about our in-home care services, don’t hesitate to contact our Dallas, TX, office to speak with one of our care coordinators!